Rating: 5 Stars Clear all filters (33 of 3097 reviews match)
Filter by rating
filters
Product:
Show
Rating:

Modlily review in Conover, North Carolina: Make sure any company is reputable that you deal with

5.0
Details
I made an order on October 24th. I received notification that payment had been received by Modlily. I have not received my purchase yet, and notifications stopped. The last notification almost a week ago, was that it was ready for pick-up in China. Today is now November 12th. So it has been 19 days now. They said the most it would take was 9 days. I had 2 trips to take, and was hoping to take it on both, but thought, at worst, I could take it on second. Been back from second for almost a week. I am still holding out hope that this company is a reputable company and will still send my purchase to me. I am hoping I receive it very soon.
View full review
Review
#1706237 Review #1706237 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Order processing issue

Modlily review in Houston, Texas: Surprised at all the bad reviews

5.0
Details
Reading all these bad reviews really surprised me. Everything I have ordered has been great and arrived exactly on schedule. Guess I was the lucky one.
View full review
Review
#1691028 Review #1691028 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Fast order processing

Modlily review in Puyallup, Washington: Very dissapointed in their customer Service

4.5
Details
Returned bathing suit, I ordered Xlarge tried it on too large, Put it right back in envelope and returned it. Then I said send me same style only in Large size. They have not returned my money or sent me a Large size swimming suit.
View full review
Review
#1670021 Review #1670021 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Return, Exchange or Cancellation Policy

Modlily review: Charged twice for same top.

5.0
Details
I just ordered one top via PayPal, and I’ve been charged for two.
View full review
Review
#1646124 Review #1646124 is a subjective opinion of poster.
Pros
  • Different types of tops
Reason of review
Pricing issue

Modlily review: Whit top with blue flowers

5.0
Details
Modlily review - Whit top with blue flowers
I did not receive the item I ordered about 3 weeks ago! Could you please let me know when it was shipped? I should have it by now! Sincerely, Marianne Benson (lovesbanner@gmail.com)
View full review
Review
#1548017 Review #1548017 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
Order processing issue

Modlily review: Can’t find USA address so I can return item for refund

4.5
Details
I contacted them within the 14 days that it was too big and wanted to return it for a refund. They offered a 50% refund and I could keep it. I answered no. I wanted a refund. I needed an RMA and was told to return it to US address. Now the site shows that the inquiry is settled and closed and I still have no information to return the coat.
View full review
Review
#1170072 Review #1170072 is a subjective opinion of poster.
Service
Modlily Customer Care
Reason of review
Return, Exchange or Cancellation Policy
4.6
Details
I purchased 2 bathing suits on Modlily July 5. After purchasing, I read scathing reviews of all kinds and was worried I would ever receive my purchase and if I did they would not fit. I just resigned myself to the fact that I wouldn't get them. I paid $10 for express...
View full review
Review
#1074650 Review #1074650 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Good quality

Modlily Swimsuit Review

5.0
Details
My 1st order! Since it comes from China, I expected it to take awhile. It did, but when it came, it was such a nice surprise! The swim suit fit great....Maybe even on the bigger side! Fabric was perfect! Well made too! I Love the swimsuit and am so glad I bought it! Thanks! ☺
View full review
Review
#1010879 Review #1010879 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Good quality

Modlily Shipping Service Review

5.0
Details
i ordered clothing but two blouses never were shipped to me an the company hasnt given me any answer I feel so disrespected..Sheri Mann
View full review
Review
#1006150 Review #1006150 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Bad quality

Contact Modlily Customer Service

Website:
Mailing Address:
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

Modlily Products and Services Reviews

Compare Modlily to

Modlily
Modlily
979 reviews
1.4
VS
Zulily
Zulily
979 reviews
2.0
Compare Modlily vs Zulily

Latest Question

Modlily Questions

Modlily review: No show, no way to contact. Never use this company.

4.5
Details
I ordered three items. The first two arrived but were poor quality. One I could not even get on. The third is still in process after more than a month. I tried but cannot contact the company...they want the "right" order number which I have repeatedly submitted but they will not recognize. Got the number from Pay Pal since the company sent none. Pay pal already paid and says the money must be refunded by the company, not them...so Pay Pal is now off my list as well. My next stop is my credit card to file a formal complaint and let them deal with the company that cannot be contacted or dealt with. I have added all these words because the form requires 100 words in order to give a review so I am hoping by the time I stop writing the magic number will come up.
View full review
2 comments
Anonymous
#1256732

I wish I had read your review because I ordered a sweater on 11-17-16 it is coming close to a month. Sent them 4 tickets they gave me some story it went out on 12-4-16 it is now 12-16-16.

I have told them If they don't NEXT day delivery and SEND ME MY SWEATER! Nothing! I called and they had an answering machine. Never called me.

Tried Live Chat! Left a nasty comment and just said I WANT MY PURCHASE NOW!

Ugh!!!! Never again!

Anonymous
#1257706
@Anonymous

I ordered on Nov14th, as of Dec.19th no merchandise has arrived. They immediately billed my credit card on Nov.

14th. And they were paid. Have called the 213 phone number. Always a message machine.

I have been scammed. Consumer protection please shut this company down!

View more comments (1)
Review
#973968 Review #973968 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Poor customer service
Loss
$53
Preferred solution
Let the company propose a solution