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Modlily review: Wrong size

4.0
Details
Please send me a shipping lablel.i did try to order xlarge but it would not scroll down. Can l order a xlarge now.
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Review
#1678747 Review #1678747 is a subjective opinion of poster.
Pros
  • Site
  • Prices
  • Some of their original designs
Cons
  • Wrong size
  • Service
  • Huge lack of customer service
Reason of review
Order another blouse
Loss
$30
Preferred solution
Full refund
Tags
  • Sizes Too Small
4.0
Details
I was billed 5 times for one order and twice for another order for a total of $773.77 overbilling. The amount of my original order was for $140.47. The payment confirmation page told me "something went wrong" so I tried again and it billed my card twice. Later, my...
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1 comment
Ethelyn
#1493977

PLEASE file a complaint with econsumer.gov.It's free and they will try to get your money back as well!Our government is tracking these companies that are trying to screw Americans!

Review
#1183685 Review #1183685 is a subjective opinion of poster.
Product
Modlily Website
Pros
  • Items look nice and affordable but i have received them yet
Cons
  • Quality of their payment process
Reason of review
Problems with payment
Loss
$774
Preferred solution
Full refund
3.9
Details
Modlily review - I lucked out
Modlily review - I lucked out
I have read many bad reviews so I was worried. I actually had a pretty quick and efficient customer service encounter. I received the wrong bathing suit, the sizing was spot on based on their sizing chart(and I'm a plus sized girl). I contacted customer service. My...
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Featured
Review
#1075711 Review #1075711 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Not as described/ advertised
4.0
Details
No complaint here. I have ordered 5 items from Modlilly. Everything is as expected. I am purchasing clothing that I know is cheap. I buy clothing for travel or around the house. It fits perfect for the size I choose. If my luggage gets stolen with my clothes in it its...
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Review
#1009907 Review #1009907 is a subjective opinion of poster.
Product
Modlily Clothing
Pros
  • Fair products
Reason of review
good product for the price

Short Review on February 17, 2017

3.8
Details
My complaint is the fabric looks much different on line mostly polyester blend. Not my favorite material plus after washing lint balls appeared
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Review
#1009740 Review #1009740 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Modlily review: Poor quality

3.5
Details
I waited a month for jumper. it arrived with no labels on it to say what it is made of or how to wash it. I suspect it is acrylan which hates me, overall quality is poor and colour is weak. It is too near Christmas to send the jumper back. I'll put this one down as a bad experience. The jumper does not actually look like the advertisement. I suppose I should read the small print in future. to make up my 100 necessary words. I could write a poem if you wish? I wish you a merry Christmas, I wish you a merry Christmas and a happy New year. That is more than one hundred words
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2 comments
Anonymous
#1259025

Good luck getting your money back.

Anonymous
#1258875

I tried ordering a red tunic for Christmas. Do not have Paypal and they advertise they take credit/debit cards.

They do not and through their ticket method, i questioned this.

They told me i could srnd a money order or wire the money. REALLY.

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Review
#977224 Review #977224 is a subjective opinion of poster.
Product
Modlily Jumper
Cons
  • Timeliness of delivery
  • Quality of goods
Reason of review
poor quality
Preferred solution
Let the company propose a solution

Modily Poncho Jumper Mustard Yellow Review

3.9
Details
I'm bucking the trend here but I got my Modily item today and I love, love, love it!
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Review
#975603 Review #975603 is a subjective opinion of poster.
Reason of review
Good quality

Modlily review: Ripped off

3.7
Details
Received coat - which was nice, but too small. Returned it one year ago for a larger size, but never received the coat or a refund. Communication is very poor, and return process very complicated. Paid thru PayPal and provided receipts and return documentation, but they won't provide refund either. This company is in China. I made attempts to call China which were inneffective. I communicated with their on-line return policy, but it was very difficult to understand their procedures. Finally was able to receive a code number and return address. Post office provided info that it left Chicago inroute to China, and that is as far as I've gotten. Company doesn't respond.
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Review
#964295 Review #964295 is a subjective opinion of poster.
Product
Modlily Coat
Pros
  • Price
Cons
  • Not receiving my product or a refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$80
Preferred solution
Deliver product or service ordered
Tags
  • Ripped-off

Modlily Shipping Service Review

4.3
Details
I placed an order almost three weeks go, no order yet. I have tried to contact them to no avail. I was able to track my order when it left Vietnam, then the tracker lost the packaged. The lesson I learned, check reviews first. Too bad that I am learning the hard way.
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Review
#950014 Review #950014 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Good quality

Contact Modlily Customer Service

Website:
Mailing Address:
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

Modlily Products and Services Reviews

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Modlily review in Quincy, Massachusetts: You Do Need to Understand What You're Ordering

3.8
Details
I placed an order for one tunic top to test out the company and process. The top arrived within two weeks and looks exactly like the photos. I normally wear a size 6 (US) so ordered a size Large, understanding that the sizing runs extremely small. The fit is perfect for me (as I am small-chested). The quality of the fabric is fine for casual wear, but at $24 ncluding shipping from China, that is as expected. Overall, I would order again, but one does need to understand that for these prices, we're not getting high-quality but rather trendy clothing at a very low price.
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Review
#948515 Review #948515 is a subjective opinion of poster.
Product
Modlily Top
Pros
  • Affordable prices
Reason of review
Fair pricing