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Modlily review: No don't do business with them..I have been trying to dfo a dress exchange in size and no one is helping me and I sent the dress back and there port Office received it with a picture of the dress..of

1.9
Details

Update by user Nov 27

trying to do the x change and no help!

Original review posted by user Nov 27

asked for a exchange of size and NO HELP
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Review
#1717613 Review #1717613 is a subjective opinion of poster.
Reason of review
Poor customer service

Modlily review: My refund

2.4
Details
I have not received my refund o Sad n two blouses that was a double order by an error. I returned the package 2 1/2 weeks ago and still haven't heard back from you or got my refund!!
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Review
#1675143 Review #1675143 is a subjective opinion of poster.
Product
Modlily Blouse
Pros
  • Stylish clothes
Cons
  • Duplicate of my order
Reason of review
Return, Exchange or Cancellation Policy
Loss
$64
Preferred solution
Full refund

Modlily review: Not happy! I want my order as promised.

2.3
Details
I made an order on 9/11/19. You stayed 6-10 days and gave me a tracking number however as if today 9/18/19 it is not even recorded. Please check for me. If I don’t get it by the end of the month I want a refund. My name is Gloria Moen My address is 2409 Holman Street Bremerton WA. Email is gjmoen101@icloud.com Thank you
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Review
#1657499 Review #1657499 is a subjective opinion of poster.
Product
Modlily Clothing
Pros
  • Description of clothing available in larger sizes
  • Pictures online
  • Variety of clothes
Cons
  • Processing time for order
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • NEVER SHOWED UP
  • Scam
  • Never Received My Dresses

Modlily review: I sent back my order and did not get reimbursed.

2.0
Details
I ordered 2 swim suits July 7 via Paypal. I thought the order was lost, so I got another suit from a different vender. Over 3 weeks later, after I had reported it lost, the package came. I tried to return order to Modlily at my own expense, in original packaging with receipts and bar codes, and so far $59.12 has not been reimbursed to my card. I sent the package, including a letter, on August 14. I have copies of all. Please reimburse my card, as I assume you received my package. Thank you, Laura May
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Review
#1655726 Review #1655726 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Problem with delivery
Loss
$59
Preferred solution
Full refund

Modlily review: Worse Bikini Top Clasp

1.5
Details
Bought a bikini. The color is great. The top though has a sliding clasp that comes undone at the slightest movement. I put in a ticket per Modlily's Return process. I received an email with a link to "Reply" as well as a link to communicate with Modlily. Neither link works. Now I have a bikini top that is totally unwearable. I like what I see on their website, but I would not recommend buying from a company that refused to assist customers after their purchase, Total lack of real customer service. Ticket (ID:T0175229668)
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Review
#1643901 Review #1643901 is a subjective opinion of poster.
Product
Modlily Swimsuit
Pros
  • Very little
Cons
  • Refunds difficult to nonexistent
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • Just Please Answer My

Modlily review: I received psrt of my order I need to know when I will receive the black and white shirt. Thanks

1.6
Details
Looking for my order when will I receive it.
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Review
#1641646 Review #1641646 is a subjective opinion of poster.
Pros
  • Trendy clothing
Reason of review
Problem with delivery
Loss
$24
Preferred solution
Deliver product or service ordered

Modlily review in Oceanside, California: Horrible Customer Service!!!

2.2
Details
Modlily review - Horrible Customer Service!!!
Tried to return a blouse that was too small. I generated 2 return tickets and hace never heard anything more on how to return the blouse This company is not customer friendly. I will NEVER order from them again. And I’m out of $35....
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Review
#1628717 Review #1628717 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Return, Exchange or Cancellation Policy
1.7
Details
I bought some blouses from Modlily and they came in separate shipments over a month later. One they wouldn't exchange because it had been over a month. Another they claimed was used and it had only been tried on once. I had to fight with them to get it exchanged and...
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Review
#1618043 Review #1618043 is a subjective opinion of poster.
Product
Modlily Blouse
Reason of review
Return, Exchange or Cancellation Policy

Modlily review in Lehigh Acres, Florida: Haven'received what I ordered

1.5
Details
I ordered a swimsuit three weeks ago still haven't got it vacation is over could you please tell me where it is at Kitty Carpenter jscarp116@hotmail.com
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Review
#1572062 Review #1572062 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Problem with delivery
Loss
$31
Preferred solution
Deliver product or service ordered

Contact Modlily Customer Service

Website:
Mailing Address:
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

Modlily Products and Services Reviews

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Latest Question

Modlily Questions
2.0
Details
i ORDERED 3 BEAUTIFUL TOPS TOTALING $85.67. THEY WERE TOO TIGHT. I TRIED THEM ON BRIEFLY AND MADE THAT DETERMINATION. I RETURNED THEM FOR A REFUND. AFTER GOING THRU HOOPS AND LOOPS , I GOT AN E-MAIL SAYING THEY WOULD ONLY REFUND ME $27.87 BECAUSE THEY SAID I "USED' THE...
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2 comments
Anonymous
#1705150

Update: The next day of my posting, I received a message from Modlily that supervisor approved a full refund.

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Review
#1562243 Review #1562243 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
nOT REFUNDING UNDER FALSE ACCUSATIONS.
Loss
$60
Preferred solution
Full refund