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Modlily review in Denver, Colorado: No way

1.0
Details
order #T3209524857 ticket M1910250226325153 Dress sent back with picture as you asked for it..Your post office received it and I asked for size 2z as the dress did not fit my friend... We have received nothing/WHY R Brett a phone number for you would be NICE>
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Review
#1718998 Review #1718998 is a subjective opinion of poster.

Modlily review: Do not order from this business

1.0
Details
I bought for $322.29 I am not satisfied with the quality and the sizing. I would like to return for full refund but cannot pass their login, no response whatsoever. Not sure what my recourse is.
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Review
#1713072 Review #1713072 is a subjective opinion of poster.
Product
Clothing
Pros
  • Looked fine online
Cons
  • Quality
  • Sizing
  • Cannot have a refund for some reason
Reason of review
Return, Exchange or Cancellation Policy
Loss
$322
Preferred solution
Full refund
Tags
  • Misrepresented Sizes

Modlily review: Absolutely NOT

1.0
Details
Never received my cloths. Had to turn them over to cc company. No way to talk or email them.
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Review
#1710775 Review #1710775 is a subjective opinion of poster.

Modlily review: No absolutely not

1.0
Details
Modlily review - No absolutely not
I ordered a top during August, i had lots of problems with them, finally after all this months complaining with emails and more emails finally today I received a top that it’s not what i ordered, i give up with Modilly no more purchasing from them and it’s a pity
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Review
#1705931 Review #1705931 is a subjective opinion of poster.
Service
Modlily Shipping Service
Pros
  • Will never order from modlily again
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Modlily review: Contact & delivery of merchandise

1.0
Details
I wish I had read the reviews on Modlily before ordering anything from them. I ordered on 10/28/2019 and they charged my order immediately. Too bad they do not have service that quick. I've been trying to reach them through every method they suggested to no avail Probably will end up putting it in dispute with my charge credit co. I will never do "monkey" business with them again.
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Review
#1701283 Review #1701283 is a subjective opinion of poster.
Service
Modlily Shipping Service
Cons
  • That i still dont have my order
Reason of review
Problem with delivery
Loss
$62
Preferred solution
Full refund

Modlily review: Change in debit card number

1.2
Details
I am waiting for a refund, i returned the mdse, my debit card number is **** **** **** 9291, exp. 05/22, security code ***. The mdse was returned to your company on or about 10/21/2019 This is ridiculous that your company doesn't have a customer service phone number I will never order from this company again
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1 comment
Adleigh
#1777789

Don’t put your debit card info on a website open to the public. By this point I’d be surprised if you haven’t had fraudulent charges to the card.

Review
#1695184 Review #1695184 is a subjective opinion of poster.
Service
Modlily Customer Care
Cons
  • Unable to contact for a return
  • Difficult to contact by telephone
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund

Modlily review: Very poor quality

1.2
Details
The two dresses I ordered are of very poor quality. The material is inferior and is uneven. The bodice is twisted to the side and the sides do not match. The pictures of Modlily’s clothing is not even remotely what the customer receives. The clothing is extremely cheap and poor quality.
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Review
#1686574 Review #1686574 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Full refund

Modlily review in Redmond, Washington: Misrepresents their products

1.0
Details
Shirt I ordered was listed as "sequin embellished". Pffft maybe China doesn't know what a sequin is, because this shirt has ZERO sequins. Rip off and they are full aware it isn't worth my time, energy or money to ship back. Won't be back.
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Review
#1686016 Review #1686016 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Not as described/ advertised

Modlily review: CHEAPEST MATERIAL!

1.0
Details
I'M WAITING FOR A ADDRESS TO RETURN MY JEANS. TO FIND OUT WERE LEGGING POOR CHEAP MATERIAL. NO ONE ANSWERS, PLEASE ANYONE THINK TWICE ABOUT ORDERING ANYTHING..
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Review
#1682763 Review #1682763 is a subjective opinion of poster.
Product
Modlily Jeans
Pros
  • Never again
Cons
  • Clothing i received was not the high quality in the pictures
  • Web site is confusing
  • No phone number
Reason of review
Return, Exchange or Cancellation Policy
Loss
$36
Preferred solution
Full refund

Contact Modlily Customer Service

Website:
Mailing Address:
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

Modlily Products and Services Reviews

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Latest Question

Modlily Questions

Modlily review: Fraud?

1.0
Details
I recieved a order and tracking number. A link to the USPS was provided and directs to site saying the product is in CA. Then another email indicates the package is being handled by US Express. The tracking number is not accurate for either site. So kindly tell me where the package is located and provide the accurate tracking number. If I do not hear from you within 48 hours, I am contacting my state attorney general's office and submitting you for fraud.
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Review
#1680816 Review #1680816 is a subjective opinion of poster.
Cons
  • Inaccurate tracking numbers
  • No customer service phone
Reason of review
Order processing issue
Loss
$57
Preferred solution
Full refund