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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

Wasted $95 on unwearable garbage! As another reviewer said, you may as well have sent me a bag of rags. For refunds, they require photos and measurements, and you have to ship product back at your expense to China ($50 in my case) and they still will only refund 60% of purchase price. Terrible quality, products are seriously not as advertised. If you're on this site, you probably have already seen all of the hilarious (fraudulent) ordered/received photos. The only good thing about this experience is how much we have laughed at the ridiculous pictures we have found online. Expensive lesson, but at least I can laugh.
Featured
Modlily - Dress did not match photo on website
I ordered a dress that I thought was beautiful on the modlily.com. I received a dress from modlily.com and it was hideous. It was made of poor quality and looked nothing like the dress on the website as shown in the attached photo. This website is very misleading....
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31 comments
Anonymous
#1750926

Very informative. Thank you

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Review
#621250 Review #621250 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$39
Preferred solution
Full refund
4.8
Details
Modlily - Cheap, nasty and nothing like the photo!!
Modlily - Cheap, nasty and nothing like the photo!!
I ordered and paid for a dress from Modlily. I expected a silky/satin well made champagne coloured dress (see first photo). What actually arrived was a rough see through material that was the shade and texture of dark tan old ladies tights. Not only that it really...
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11 comments
Anonymous
#1602148

WTF did you expect for $18.00??? If you want high quality clothing you're going to have to PAY the price for quality.

Maybe Neiman Marcus is more to your liking, but you'll spend a lot more than a measley $18.00. SH1T I pay more than that for my dog's *** pads.

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Review
#656868 Review #656868 is a subjective opinion of poster.
Pros
  • Photographs of the products
Cons
  • Garment was not as advertsed
Reason of review
Bad quality, poor service, looked nothing remotely like advertised, smelled awful
Loss
$18
Preferred solution
Full refund
1.0
Details
Modlily - They took my money and I have no clothes!
Modlily - They took my money and I have no clothes!
I ordered 5 dresses on 2/16/16 and spent $120. They took my money, and I have NO CLOTHES! There is no live chat, and if they get back to you, it is a generic response. When I said cancel, then the response was it was their Lunar New Year so no one did a thing. One of...
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48 comments
UpbeatCuscus
#1483444

waiting for the dress I ordered that should have been here on Mother's Day and they paid for it in the beginning of the month and you pissed and if I don't receive it I'm going to slander modlily all over the world I do not care internet travels far and wide and that's exactly what I will do cuz you guys are deceiving people and it's not right

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Review
#803871 Review #803871 is a subjective opinion of poster.
Cons
  • Long delivery
  • False advertising
Reason of review
Poor customer service, products not shipped, no refund of my money
Loss
$120
Preferred solution
Deliver product or service ordered
Tags
  • Modlily scam poor delivery
  • Modlily Poor Customer Service
2.3
Details
I received my package 2 days ago and want to return all items (poor quality, terrible sizing, etc) and am finding it impossible. I've tried to submit a ticket half a dozen times, but when you hit the 'Submit' button nothing happens. I honestly don't think they have...
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60 comments
Anonymous
#1762493

This company? Makes it nearly impossible to return merchandise.I would suggest you don't order from them.I know I never will again!!

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Review
#617154 Review #617154 is a subjective opinion of poster.
Cons
  • Live chat support
Reason of review
Bad quality
Loss
$118
Preferred solution
Full refund
1.7
Details
I had the most awful experience with Modlily
I had the most awful experience with Modlily
I had the most awful experience with Modlily
DO NOT EVER BUY ANYTHING FROM Modlily. They listed a sweatshirt on their website for $90 original price as being on sale for $15. I thought it looked really warm in pictures with really thick fur on the hood and the impression that the jacket has some sort of...
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5 comments
Anonymous
#1136333

did the administrator say u then you? not professionals at all and 20% compensation?

NO! thats just a no!

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Review
#702341 Review #702341 is a subjective opinion of poster.
Pros
  • Free shipping was nice
Cons
  • Quality
  • Return system and misrepresentation of dress advertised
Reason of review
Poor customer service, Bad quality, Pricing issue
Loss
$15
Preferred solution
Full refund
Tags
  • Bad Customer Sevice
  • Changing Original Price
1.0
Details
Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a complaint and got the most unprofessional and unreasonable answer ever, claiming they were on holidays and it is my own fault for entering delivery...
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18 comments
Anonymous
#1240956

I haven't received my coat yet after 2 weeks no consumer service telephone number I can call to see about my order

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Review
#604395 Review #604395 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$77
Preferred solution
Full refund

Modlily - Never received my packaged

Modlily - Never received my packaged
Modlily - Never received my packaged
Modlily - Never received my packaged
Modlily - Never received my packaged
Modlily - Never received my packaged
Modlily - Never received my packaged
Modlily - Never received my packaged
I never received my package after 17 days. Was promised by today What do I do next?
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Review
#1683033 Review #1683033 is a subjective opinion of poster.
Cons
  • Never received product
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Deliver product or service ordered
Featured
1.0
Details
Modlily - What a scam!!!!!!
Modlily - What a scam!!!!!!
Modlily - What a scam!!!!!!
Modlily - What a scam!!!!!!
Modlily - What a scam!!!!!!
Modlily - What a scam!!!!!!
I should have know better, but I didn't realize it was coming from china, my husband and I are renewing our vows on valentines day which is our anniversary. I found this dress and thought it would be perfect for the renew on the beach, this dress arrived and it is...
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9 comments
Anonymous
#1309605

People are saying this company Is based in chIna....NO WONDER MY SUIT LOOKS LIKE IT CAME FROM A BEAUTY SUPPLY STORE

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Review
#784301 Review #784301 is a subjective opinion of poster.
Cons
  • Items that i received
Reason of review
Not as described/ advertised
Featured
1.0
Details
Modlily - TERRIBLE PRODUCTS
Last week I ordered a cute sweater. Easy right? Nope. It arrived yesterday (from china) and it is not at all what was pictured on the web site. I am disgusted. Its so cheap feeling and the hassle to return it is not worth it either. Lesson learned here. I guess that is...
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6 comments
Anonymous
#1216046

Thank you Captain Obvious! You must have been living under a rock since the Internet was invented because this is common knowledge, welcome to the 21st century.

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Review
#776230 Review #776230 is a subjective opinion of poster.
Cons
  • Have no way of contacting anyone for refund
Reason of review
Not as described/ advertised
Loss
$25
Preferred solution
Full refund

Contact Modlily Customer Service

Mailing Address:
HONGKONG YUZHEN E-COMMERCE CO., LIMITED
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

Latest Question

Modlily Questions

Modlily - Worst ever

1.0
Details
Modlily - Worst ever
Modlily - Worst ever
Modlily - Worst ever
Modlily - Worst ever
Been trying to get refund for over month, i sent picture items returned, used their tracking number, worked with Chen... then they ask for coping os return post receipt.. then purchase receipt.. then they say what did u return and start all over ...like my money 150.00 i a game... i work really hard for my money... they have had the return product for weeks and they are playing games....
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Review
#1572765 Review #1572765 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund