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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

Wasted $95 on unwearable garbage! As another reviewer said, you may as well have sent me a bag of rags. For refunds, they require photos and measurements, and you have to ship product back at your expense to China ($50 in my case) and they still will only refund 60% of purchase price. Terrible quality, products are seriously not as advertised. If you're on this site, you probably have already seen all of the hilarious (fraudulent) ordered/received photos. The only good thing about this experience is how much we have laughed at the ridiculous pictures we have found online. Expensive lesson, but at least I can laugh.
Featured Most Helpful
Modlily - Dress did not match photo on website
I ordered a dress that I thought was beautiful on the modlily.com. I received a dress from modlily.com and it was hideous. It was made of poor quality and looked nothing like the dress on the website as shown in the attached photo. This website is very misleading....
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31 comments
Anonymous
#1750926

Very informative. Thank you

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Review
#621250 Review #621250 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$39
Preferred solution
Full refund

Modlily - Never received my packaged

Modlily - Never received my packaged
Modlily - Never received my packaged
Modlily - Never received my packaged
Modlily - Never received my packaged
Modlily - Never received my packaged
Modlily - Never received my packaged
Modlily - Never received my packaged
I never received my package after 17 days. Was promised by today What do I do next?
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Review
#1683033 Review #1683033 is a subjective opinion of poster.
Cons
  • Never received product
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Deliver product or service ordered

Modlily - CHEAPEST MATERIAL!

1.0
Details
I'M WAITING FOR A ADDRESS TO RETURN MY JEANS. TO FIND OUT WERE LEGGING POOR CHEAP MATERIAL. NO ONE ANSWERS, PLEASE ANYONE THINK TWICE ABOUT ORDERING ANYTHING..
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Review
#1682763 Review #1682763 is a subjective opinion of poster.
Pros
  • Never again
Cons
  • Web site is confusing
  • Clothing i received was not the high quality in the pictures
  • No phone number
Reason of review
Return, Exchange or Cancellation Policy
Loss
$36
Preferred solution
Full refund

Modlily - Fraud?

1.0
Details
I recieved a order and tracking number. A link to the USPS was provided and directs to site saying the product is in CA. Then another email indicates the package is being handled by US Express. The tracking number is not accurate for either site. So kindly tell me where the package is located and provide the accurate tracking number. If I do not hear from you within 48 hours, I am contacting my state attorney general's office and submitting you for fraud.
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Review
#1680816 Review #1680816 is a subjective opinion of poster.
Cons
  • Inaccurate tracking numbers
  • No customer service phone
Reason of review
Order processing issue
Loss
$57
Preferred solution
Full refund

Modlily - Pending Order

Early part of Oct. I placed an order of 3 tops - Order # M1909240126576390 - Jessie Lindsey. I received one of the Halloween Tops. Are the other two tops in back order? I ordered a second Halloween top "Flare Cuff Halloween Pumpkin Print Bottom Front Blouse" in Size Small and a Denim top in size Small. Please reply to my email JLINDSEY17@GMAIL.COM. Thank you for your help! Jessie Lindsey
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Review
#1680554 Review #1680554 is a subjective opinion of poster.
Reason of review
Delivery Back Order

Modlily - Terrible company all the way around

1.3
Details
Still haven't received my order. They don't have a phone number where you can contact them.
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Review
#1680127 Review #1680127 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$30
Preferred solution
Deliver product or service ordered

Modlily - Wrong size

4.0
Details
Please send me a shipping lablel.i did try to order xlarge but it would not scroll down. Can l order a xlarge now.
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Review
#1678747 Review #1678747 is a subjective opinion of poster.
Pros
  • Site
  • Pictures of clothes posted on web
  • Easy atcent
Cons
  • Wrong size
  • Service
  • Huge lack of customer service
Reason of review
Order another blouse
Loss
$30
Preferred solution
Full refund
Tags
  • Sizes Too Small

Modlily - My refund

2.4
Details
I have not received my refund o Sad n two blouses that was a double order by an error. I returned the package 2 1/2 weeks ago and still haven't heard back from you or got my refund!!
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Review
#1675143 Review #1675143 is a subjective opinion of poster.
Pros
  • Stylish clothes
Cons
  • Duplicate of my order
Reason of review
Return, Exchange or Cancellation Policy
Loss
$64
Preferred solution
Full refund

Modlily in Puyallup, Washington - Very dissapointed in their customer Service

4.5
Details
Returned bathing suit, I ordered Xlarge tried it on too large, Put it right back in envelope and returned it. Then I said send me same style only in Large size. They have not returned my money or sent me a Large size swimming suit.
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Review
#1670021 Review #1670021 is a subjective opinion of poster.

Modlily - Bad company

Your company has hacked my email and are sending me hundreds of tickets to my email every day.I want it stopped or I will report you. Do not send anymore tickets to connieschlupp@yahoo.com. I don't want anything else from Modlily.
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Review
#1668203 Review #1668203 is a subjective opinion of poster.
Pros
  • Clothing ads
  • On line
Cons
  • Unable to contact company rep dresses wrong size
  • Them
Reason of review
hacked my email
Preferred solution
stop sending tickets to my email
Tags
  • Item Not As Described

Contact Modlily Customer Service

Mailing Address:
HONGKONG YUZHEN E-COMMERCE CO., LIMITED
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

Latest Question

Modlily Questions

Modlily - Terrible

about 4 weeks ago I ordered a top paid with pay pal but have yet to receive it my name is Christa Adams 5710 s. Harrison street fort Wayne IN
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Review
#1664700 Review #1664700 is a subjective opinion of poster.
Cons
  • For the top i ordered and paid for i am still waiting
Reason of review
Problem with delivery
Loss
$30
Preferred solution
Let the company propose a solution