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Modlily - Dress did not match photo on website
I ordered a dress that I thought was beautiful on the modlily.com. I received a dress from modlily.com and it was hideous. It was made of poor quality and looked nothing like the dress on the website as shown in the attached photo. This website is very misleading....
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Anonymous
Anonymous

I had bad experience with Modlily also, I sent back two dresses cheaply made and they said they never received. I sent my receipt of return from post office to pay pal who I p...

Anonymous
Shannon01

Omg.. that's the scam people. This dress is the most hideous thibg i have seen. You look great in this p.o.s dress, u would look good wearing a curtain lol. (That's a complime...

#621250
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Modlily - Never got shirt

I ordered a shirt from Modlily they charged it to my card and I never got a Confirmation number or my shirt and they have no phone number
#1507943
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Modlily - Very good

I’m really surprised by the negative experiences. I have liked and found all their clothes to be beautiful and well made. Yes, it’s always s risk to order from China as you can’t return. But once you know your size you can pretty well get beautiful stuff at amazing prices. Once in awhile it’s a mistake but not often.
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#1503718
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Modlily is HORRIBLE! Beware of ridiculously long shipping time. I wish I had read the reviews on this site before ordering from Modlily. I am disappointed and furious about their shipping process and sizing. I placed an order with them of 4 items one and a half months...
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1.0
I didn't like
  • Modlily has horrible delivery length and poor-fitting products
#1496370
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Modlily - Caplaint

Hi, Modlyly, I want yo cancel my order, I'm tired waiting for my order you guys a frud, you don't even have a phone number to call, I will report you to the Credit Buisiness Burieu, you have to refund my money now, order number is M19032352386260 there are two clothes I will never order from you guys again.
#1496254
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PLACED ORDER FEB 18TH 2019 STILL HAVEN'T RECEIVED SHIT......I WILL BE CONTACTING MY LOCAL GOVERMENT I AM NOT DONE WITH THIS COMPANY. I DON'T GIVE UP SO EASY YOU WILL BE HEARING FROM ME OFTEN.......
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Anonymous
Anonymous

This place is Horrible ,if it don't fit your screwed. Be persistant, hours on computer flim flaming you ,dropping your message conversation online.Going on break in middle of ...

1.0
#1495490
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Modlily - Won't refund my money

I ordered a shirt for St. paddy's Day on Feb. 5th. Still don't have it. They won't refund my money. Don't order from here. They charged my account within 15 minutes.
1.0
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Advertised vs Delivered
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
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I didn't like
  • Customer service
  • Them
#1495283
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Modlily - Very disappointed in your service....

You have received my return and all i want is to have my money put back into my bank, i have tried submitting tickets, but not getting any information when I'm to get back my money. I love your suits, but you service is pitiful. Thank you. Shocked Shocked Shocked
1.7
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1494950
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Modlily - Charged shipping it was over 20$

i don’t or can not find the phone #
2.0
Details
Discounts and Special Offers
I didn't like
  • Have no way of contacting anyone for refund
  • Return policy or customer service
  • I feel scammed
#1494185
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I am very frustrated with your customer service. I only want to return the item. I've never had this happen with an online company and really want to rectify this situation. Please get back to me soon.
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Anonymous
Anonymous

It is like an act of Congress to return items. I have sent a message through chat. There are so many numbers that I don’t know which one to get a ticket for a return. This is ...

#1492203
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Contact Modlily Customer Service

Mailing Address:
HONGKONG YUZHEN E-COMMERCE CO., LIMITED
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
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Modlily - I LIKE IT

I WOULD LIKE TO HAVE THE MAGAZINE, IF THERE IS ONE SENT TO MY HOME. VICKI REEVES 1501 DARDEN CHRISTIAN CHAPEL RD. DARDEN, TN 38328 Like
#1491750
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