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Modlily Online Order Review from Los Angeles, California

1.1
Details
I placed an order with Modlily, paid for expedited shipping and ended up still not receiving it 3 weeks later. Their idea of a resolution was to apologize and tell me that the delay was caused by the Chinese New Year when they were closed for a week.There had been no indicator of this on the website or via email. The only thing they kept telling me was that my order would be shipped "soon". I ended up filing a paypal claim and PayPal was extremely helpful in getting a refund for me, but I will never shop with Modlily again.
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Review
#811692 Review #811692 is a subjective opinion of poster.
Reason of review
Order processing issue

Modlily Dress Review

1.0
Details
I order 3 dresses from them 3weeks ago which it shouldve been here in 3days n theres no way i can get in touch with them!! They a scam & i advise no one to order from them!!! Modlily is a rip off!!!
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Review
#811565 Review #811565 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Problem with delivery

Modlily Dress Review

1.6
Details
I'm very upset at this time with this lying as company. I ordered two dresses on March 5 today is march 17 they giving me wrong track in numbers.etc etc I just want my money no more.
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Review
#811532 Review #811532 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Problem with delivery

Modlily Online Order Review

Modlily review - Simple Review #1458224519
I make a order since 2 weeks ,I pay for 1- 3 days , I still don't receive nothing
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Review
#811527 Review #811527 is a subjective opinion of poster.
Reason of review
Problem with delivery

Modlily Dress Review

I ordered three item february 09 still havent received nothing its march 18 this is my first and ladt time i will do business with them .
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Review
#811421 Review #811421 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Problem with delivery

Modlily Swimsuit Review

I ordered stuff since February 5th...and still nothing till this day March 16th. I was able to track the items which is now somewhere in La. But it still does not tell me when i will receive my item. I wish i would of read the reviews before ordering from this website! Never again.
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Review
#811339 Review #811339 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Problem with delivery

Modlily - Shirt Review from Houston, Texas

Please don't order from this company. They will steal your money and 3 weeks later still no merchandise. When I asked for a refund, it took 6 days to get a reply just to say I would need to pay $6 processing fee for a refund on items that have never been processed or received. There's no way to reach them only through the fraudulent site where you place a ticket with complaints. Please dont lose your money to this site. 3 weeks later I have yet to receive merchandise or my refund
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Review
#811329 Review #811329 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Order processing issue

Modlily - Swimsuit Review from Albany, New York

1.0
Details
I placed an order on March 8th that has yet to be shipped.. can't reach anyone to either find out what the hold up is or get my money back. Will NEVER purchase from this site again or recommend to anyone! #PissedOff
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2 comments
Anonymous
#1128769

Same issue here. I got a response 6 days later from a ticket I submitted requesting a full refund.

They tell me I need to pay $6 processing fee for a refund on clothes that hasn't been processed or received. This is fraudulent company located in China with 100s of complaints.

Wish I would have saw them earlier. I file a dispute with my bank

Anonymous
#1128724

Placed order on March 5 and cancelled about 2 hrs later due changing my mind. Never heard anything else so few days later i sent email and got a message several days later saying my ticket has been resolved.

I click in my account and it says no tickets found. I left message two days ago and still no response. Like what company has a number only allows you to leave a voicemail and says we will respond within 24 hrs? Not only can they not count but their "live chat" is just an email form.

My items havent shipped and it says i have no orders. I will get money back but this company needs to be put out of business.

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Review
#811250 Review #811250 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Problem with delivery

Modlily review in Glendale, Arizona: Will NOT give me my money back!

1.6
Details
I ordered 3 items from Modlily on February 2nd, 2016, paid for them and have waited over a MONTH. Yet it is still telling me that it has not been shipped yet! I tried contacting them about shipping it but they told me they would ship it the next business day. So I waited. It is now March 16 and they won't reply back to my messages about giving me my refund. DO NOT EVER GO ON THIS WEBSITE! EVER! I LEARNED MY DANG LESSON. I will call my bank to see if they can cancel that transaction.
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1 comment
Anonymous
#1128702

I'm with you. Placed an order January 29th. I finally got an email this wk saying it was shipped but the tracking number isn't working :(

Review
#811222 Review #811222 is a subjective opinion of poster.
Product
Modlily Shirt
Pros
  • Prices
Cons
  • No refund for unshipped items from months ago
  • Lack of customer service
  • No customer service to contact
Reason of review
Fair pricing
Tags
  • Ripped-off
  • clothes online
  • Delivery Issue
  • Unshipped Items

Modlily Skirt Review

I was told that I would receive my shipment within 24 hours and that was 2 weeks ago. You people will be stopped one day. Always ripping people off. That we he your country has such badness
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Review
#811171 Review #811171 is a subjective opinion of poster.
Product
Modlily Skirt
Reason of review
Order processing issue