Resolved
Maria P Lmg
map-marker Sydney, New South Wales

Resolved: Zero customer service and wanted to charge me $2 to connect me to staff to answer my questions

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Dec 06, 2023

Company fixed the issue and I have been provided with apology.

Original review Nov 21, 2023

Need to speak with Modibodi staff to sort out my delivery. The messed up the address.

No response, no telephone number.

No customer service!!! Don't order online

View full review

Preferred solution: The right address and a person to speak with to sorry out the problem

User's recommendation: Don't order online

Anonymous
map-marker Melbourne, Victoria

Because I'm being bombarded by you with Modibodi to my phone!!

STOP SENDING ADVERTISEMENTS TO MY PHONE ABOUT YOUR COMPANY!! I feel I made a BIG MISTAKE purchasing from your company for my elderly friend who needed these pants and is in Age Care, now if anyone sees your UNWANTED Ads on my phone will think that I'm wearing them at my young age because I need them. PLEASE STOP SENDING ADS TO ME I DEFINITELY WILL NOT BUY ANYTHING FROM YOU AGAIN, AND IF THESE CONTINUE I'LL START A CONVERSATION "WARNING" PEOPLE ABOUT YOUR HARASSMENT!!

View full review
Resolved
Shaughna B

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Resolved: Lack of communication after an error in order dispatch

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Modibodi - Lack of communication after an error in order dispatch
Updated by user Nov 23, 2022

Company fixed the issue and I have been provided with product or service ordered.

Original review Nov 22, 2022

Contact ModiBodi through the online chat. Got a reply straight away admitting the items should have been sent and havent.

Was promised communication via email, I have received no update and no product, furthermore my continued attempts to contact someone/anyone within the company have gone unanswered.

I was so excited about this product to take away on holidays with me. Now my opinion is clouded with frustration due to lack of communication.

View full review
Loss:
$112
Pros:
  • Environmentally friendly options for periods
Cons:
  • Unable to contact when required
  • Products not sent

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t pay for express shipping, not worth it, you will still wait standard postage times

Salina K Uta
map-marker Sydney, New South Wales

I have not got order yet

Actually, I order an period underwear from modibodi. And paid from paypal invoice numberc278685****2196.1. I haven’t received any email from it and just wondering why is my order and what to know about delivery.

View full review
Sarah G Dsn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did NOT RECEIVE WHAT I PAID FOR

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Modibodi - Did NOT RECEIVE WHAT I PAID FOR

Why in the world would I spend $154.70 on a waterproof bag.I never received the entire panty set for my daughter. Never received the 7 pair if menstrual panties that suppose to come in bundle.Custimer Can't be reached.

That's a lot of money for single moms and dads. Been waiting since June 30th and still nothing.NEED IMMEDIATE RESPONSE TO THIS HORROR!

View full review
Loss:
$155

Preferred solution: Send daughter a Neptune panty bundle size 12-14 Youth , As well as crediting $25.00 US Dollars Back to my Visa Card. For the huge inconvenience .

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article