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Modibodi

Modibodi Reviews

www.modibodi.com
What is your customer experience with Modibodi?

Modibodi Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Modibodi has a 1.8 star rating from 3 reviews with mostly dissatisfied customers and an unfavorable rating distribution; common reports cite missing orders and poor communication.

Key Takeaways for Future Customers

  • Check recent Modibodi reviews before ordering and be prepared for limited response times from customer service.
  • Expect returns may be store credit or exchanges rather than refunds and consider delivery delays despite paid express shipping.

Negative Feedback / Risk Areas

  • Repeated Modibodi customer complaints about no response to emails and no phone support.
  • Orders not received or incomplete and dissatisfaction with returns policy and billing resolution.
  • Unwanted marketing messages and aggressive advertising reported by customers.

Positive Feedback

Customers note environmentally friendly period options as a benefit despite service and fulfillment issues.

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Anonymous
map-marker Huntington, Indiana

Poor Customer Response and Return

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AI Highlights
  • - The products did not fit; I disliked the build.
  • - I do not want to order more.
  • - No phone contact or email response; returns are exchange or credit.

The company sent products that did not fit and I did not like the construction of. I attempted to follow their returns portal to find out they will only exchange or credit.

I do not like the product and do not want to order more of it.

I attempted several times to reach them by email as there is no phone to contact. I did not get a response.Do not Buy

User's recommendation: Poor Fit and Worse Return Policy

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Resolved
Maria P Lmg
map-marker Sydney, New South Wales

Resolved: Zero customer service and wanted to charge me $2 to connect me to staff to answer my questions

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Updated by user Dec 06, 2023

Company fixed the issue and I have been provided with apology.

Original review Nov 21, 2023

Need to speak with Modibodi staff to sort out my delivery. The messed up the address.

No response, no telephone number.

No customer service!!! Don't order online

Preferred solution: The right address and a person to speak with to sorry out the problem

User's recommendation: Don't order online

View full review
Resolved
Shaughna B

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Resolved: Lack of communication after an error in order dispatch

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AI Highlights
  • - Contacted ModiBodi via chat; items should have been sent but haven't.
  • - No email update; no product; repeated contact attempts unanswered.
Contains 1 confidential file for company representatives
Updated by user Nov 23, 2022

Company fixed the issue and I have been provided with product or service ordered.

Original review Nov 22, 2022

Contact ModiBodi through the online chat. Got a reply straight away admitting the items should have been sent and havent.

Was promised communication via email, I have received no update and no product, furthermore my continued attempts to contact someone/anyone within the company have gone unanswered.

I was so excited about this product to take away on holidays with me. Now my opinion is clouded with frustration due to lack of communication.

Loss:
$112
Pros:
  • Environmentally friendly options for periods
Cons:
  • Unable to contact when required
  • Products not sent

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t pay for express shipping, not worth it, you will still wait standard postage times

View full review
Anonymous
map-marker Melbourne, Victoria

Because I'm being bombarded by you with Modibodi to my phone!!

AI Highlights
  • - Please stop sending ads to my phone.
  • - I regret buying from your company for my friend in age care.
  • - If ads continue, I will warn others of harassment.

STOP SENDING ADVERTISEMENTS TO MY PHONE ABOUT YOUR COMPANY!! I feel I made a BIG MISTAKE purchasing from your company for my elderly friend who needed these pants and is in Age Care, now if anyone sees your UNWANTED Ads on my phone will think that I'm wearing them at my young age because I need them. PLEASE STOP SENDING ADS TO ME I DEFINITELY WILL NOT BUY ANYTHING FROM YOU AGAIN, AND IF THESE CONTINUE I'LL START A CONVERSATION "WARNING" PEOPLE ABOUT YOUR HARASSMENT!!

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Sarah G Dsn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did NOT RECEIVE WHAT I PAID FOR

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AI Highlights
  • - Paid $154.70 for waterproof bag.
  • - Did not receive full panty set or 7 menstrual panties.
  • - Customer service can't be reached; waiting since Jun 30.
Contains 1 confidential file for company representatives

Why in the world would I spend $154.70 on a waterproof bag.I never received the entire panty set for my daughter. Never received the 7 pair if menstrual panties that suppose to come in bundle.Custimer Can't be reached.

That's a lot of money for single moms and dads. Been waiting since June 30th and still nothing.NEED IMMEDIATE RESPONSE TO THIS HORROR!

Loss:
$155

Preferred solution: Send daughter a Neptune panty bundle size 12-14 Youth , As well as crediting $25.00 US Dollars Back to my Visa Card. For the huge inconvenience .

View full review
Salina K Uta

I have not got order yet

AI Highlights
  • - Ordered period underwear from Modibodi.
  • - Paid via PayPal; invoice numberc278685****2196.1.
  • - No email received; seeking order status and delivery info.

Actually, I order an period underwear from modibodi. And paid from paypal invoice numberc278685****2196.1. I haven’t received any email from it and just wondering why is my order and what to know about delivery.

View full review

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