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Modern Milkman UK

Modern Milkman UK

themodernmilkman.co.uk
What is your customer experience with Modern Milkman UK?

Modern Milkman UK Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Modern Milkman UK has a 2.0 star rating from 3 customer reviews and consumers are mostly dissatisfied, with recent recommendations warning others against using the service.

Positive Feedback

Some people try to join local rounds and prefer home delivery options that Modern Milkman UK offers compared to traditional milk services.

Negative Feedback / Risk Areas

  • Frequent customer service failures and inability to contact by phone or email.
  • Reports of billing errors and problems with refunds and invoices.
  • Delivery timing and behaviour complaints from neighbours causing disturbance.

Key Takeaways for Future Customers

  • Check Modern Milkman UK reviews and recent customer complaints before subscribing.
  • Confirm how subscriptions, auto-ship or membership billing are handled to avoid billing disputes.
  • Expect limited direct contact options and potential delays resolving issues.
View full overview ›

Media from reviews

Modern Milkman UK - About payment
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Show reviews that mention
service area customer service items delivered receipts £76 deliveries customer app £146
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Anonymous
map-marker Lewisham, Lewisham

I am trying to contact them about the hours of work as a Hub Associate at the Oval depot but no joy!!!!

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I've applied for a job but can't find the hours to work at there Oval depot.There is no way to contact them by E-Mail.So I don't know what's going on.

View full review
Karlina Zcm
map-marker Edgware, Barnet

Im trying to join u for my rounds

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AI Highlights
  • - Milk and More stopped silver top milk; customer wants to join to cancel their order.
  • - Ask if service covers HA8 0QD and contact at 0750881****.

my local milkman milk and more have stoped doing silver top milk im trying join u so i can canell my oder do u do my area ha8 0qd please if yes please contect me on 0750881**** i sory out my order with one of your staff thanks.

View full review
Anonymous
map-marker Rochester, Medway

Appalling noisy delivery in the middle of the night!!! And not even for me!!!!

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AI Highlights
  • - Upnor, Kent: neighbour reports a driver with loud music at night; third incident at 1:30, 2:40 and 3:35; please turn off music in residential areas.

A neighbour uses your service, in Upnor Kent. The driver is the most inconsiderate unmentionable person imaginable.

2.40 am this morning, music blaring out, engine running...this is the third time this has happened, we've had 1.30 am, 3.35 am...we're absolutely furious!

Tell your drivers to turn off music when entering a residential area and keep it off! And better still, delivery at a reasonable hour for goodness sake!

User's recommendation: Don't, your neighbours won't thank you.

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Anonymous
map-marker Chard, Somerset

Cant log in; no phone-no

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Please call me - IF you're interested in my becoming a customer.

DAVID BROWN

-0000000000000000000000000

View full review
Mark S Pmy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No customer service to speak or

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AI Highlights
  • - Customer for 4 weeks; receipts won't download.
  • - Charged £146+ for delivered items; £65 refund requested but denied; app/invoice issues.
Contains 2 confidential files for company representatives

I've been a customer for 4 weeks and have taken a look at the receipts. The receipts won't download, so I decided to look at the deliveries on the website and add up the items delivered.

Then, I took a look at the invoices. I've been charged over £146 for items delivered, totalling more than £76.

Customer service has advised me 4 times now to download the app and the invoices, even though I've advised them 3 times that the app isn't working. I'm owed £65 and they are refusing to refund the money.

Loss:
$66
Cons:
  • Overcharged and awful customer service

Preferred solution: Full refund

User's recommendation: Don't buy from them the customer service is awful

View full review
Anonymous
map-marker Leeds, England

About payment

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AI Highlights
  • - Duplicate charges of 7.81 and 5.09 were withdrawn.
  • - I am a new client and two payments were taken.
  • - I ordered 2 milk, 1 juice, and 1 ice oak coffee.
Modern Milkman UK - About payment

Hi .but we took money from the account 2 times. 7.81 and 5.09 I am a new client and 2 payments have been withdrawn from my bank.

I ordered 2 milk, 1 juice and 1 ice oak coffee.

Please can you check. Thanks

View full review
Izell Qcl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I thought that I had cancelled a delivery of everything on a date but the milk was cancelled but the eggs and orange juice were delivered which I did not want.ered

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the company could make it easier to contact them by giving a phone number so that I could speak to a human instead of having to use the chat feature.

View full review

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