Anonymous
map-marker American Fork, Utah

Modern Canvas-Disappointed!!!

I purchased a voucher from Groupon for Modern Canvas. I placed the order on 01/05/13.

I received a couple of emails requesting to give them some time and be patient. I called the number listed on the confirmation of my order and the number has been disconnected. I did an add-on to my order that was not part of the Groupon voucher. Fortunately Groupon did refund me what I paid to them, so I'm not out a lot.

It's too bad that this company is so unethical. This does not include the cost of the photos taken to put on the canvas.

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Loss:
$77
Kim B Vqb

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Verified Reviewer
| map-marker La Vista, Nebraska

Missing Canvas

Updated by user Mar 02, 2013

MODERNCANVAS.INC IS THE NAME OF THE BUSINESS - THE OWNER IS DANNY

Original review Mar 02, 2013

I too was a victim of a scam. Living Social had a coupon to get a 16x20 canvas.

I purchased this and sent in my order in October 2012. Here it is March 2013 still not canvas. I too got a few emails saying it was completed and was provided two times with an hour and half time to make it to west Omaha. I didn't receive the email until after the two dates provided.

I drove way out to west Omaha a week later to the State farm bureau where he told me to pick it up - 169th and Harrison.....there were three canvas's there - and none of them were mine. Mr. Danny (the owner) packed up shop. Living Social does not have a way to get hold of them to get a refund.

Not a happy customer!!!!!!!!!!!!!!!

I should have known when I tried to call them to follow up the voicemail said "we are spending time with family and will return your call" which never happened. I did file a claim with the better business bureau.

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Loss:
$35
2 comments
Guest

I too got scammed! Danny keeps email promising they've shipped ...FOR WEEKS NOW!

I also purchased in Oct 2012!

Will also be filing w/BBB!

Guest
reply icon Replying to comment of Guest-618449

I did get a refund through paypal today. After getting an email from him this past Monday saying he was putting all the canvas's in the mail!!!!!!!!!!!! I'm a happy customer now.

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Anaisha Bit
map-marker Bellevue, Nebraska

Canvas rip off!

provided "Danny" with images for canvas - went to see them in Omaha and they did not turn out well because of photo quality so emailed him different images from a professional photographer - never hear back from him again - he gave me his personal email even and told me to email it to him, he also said he was bombarded with orders from a groupon, and mind you this all took place over 6 months. I gave this as a wedding gift as well!!!

feel so bad!

now the number is disconnected and can't get ahold of anyone! very upset.

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Loss:
$90
Zygmund Ajb
map-marker Eau Claire, Wisconsin

Also angry about the scam through Groupon

Purchased canvas from Modern Canvas. Contacted them several times and each time they said they would be shipping it out that day.

Of course, I have not seen it. This was a Groupon purchase. I should have figured it out sooner I guess. What will Groupon do about this?

It is difficult to make this a 100 word complaint, since it is quite simple. I was dooped!

I understand that Modern Canvas was very overwhelmed by the huge response to the groupon ad.

However, do you anticipate that will happen when put something out on the web like that. I feel very taken advantage of.

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Loss:
$18
1 comment
Guest

This company is a joke and Danny, the owner is either a scammer or an ***! They are located in Omaha, NE.

It appears the guy works out of his home. He can't blame the "success" of his Groupon special, because he ran a Living Social special right after that, then continued to post add'l specials on his website, i.e. CyberMonday specials. He keeps taking in money, but produces no products.

The company has an F rating from BBB.

They've only been in business a short time and they have 40 BBB complaints, most of which they didn't even bother to respond to. Groupon and Living Social don't check these companies out???

Anonymous
map-marker Salt Lake City, Utah

TERRIBLE COMPANY!! TAKE MONEY THEN NO CANVAS!

THIS COMPANY IS A FRAUD!! They promised canvases and kept asking for more time and patience to complete the ordered canvas.

Four months after my order, I checked the website and the only information is "business is closed." They took the money and ran. This man "Danny" should be prosecuted. I do not understand why it take 100 words to let you know that this company is a fraud and you should never do business with them. They promised that the canvases would be coming, but would be late, so they could stall and be outside the 45 day limit for a dispute to be filed with Paypal.

Do not be stopped by this, Paypal will issue an exception for this sham of a company.

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Loss:
$102
Anonymous
map-marker Omaha, Nebraska

Horrible Company - STAY AWAY!!

This company is a joke and Danny, the owner is either a scammer or an ***! They are located in Omaha, NE.

It appears the guy works out of his home. He can't blame the "success" of his Groupon special, because he ran a Living Social special right after that, then continued to post add'l specials on his website, i.e. CyberMonday specials. He keeps taking in money, but produces no products.

The company has an F rating from BBB. They've only been in business a short time and they have 40 BBB complaints, most of which they didn't even bother to respond to. My purchase was through Living Social, and while they did give me a refund, they were not apologetic in the least.

I cancelled by Living Social subscription. Don't they check these companies out???

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Anonymous

Also a victim

I was also a victim of this scam. I had purchased a canvas from modern camvas that was supposed to be a chrisrnas gift actually felt bad for the guy when he responded to my emails because he sounded like he was trying but overwhelmed with orders.

I had purchased it through groupon. I am now upset because I have purchased many things from groupon. I can't even contact modern canvas anymore because the website says the store is closed and I can't contact them.

I am extremely disappointed because I trusted and believed the responses that modern canvas emailed me. What now?

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Loss:
$18
AnikkaVonLee G
map-marker San Leandro, California

Poor ownership + being ignored = Bad busness

On April 24, 2012 my boyfriend purchased a Living Social deal for Modern Canvas for me. A 16x20 Canvas print. I sent in the info with the picture I wanted to print and waited for my canvas. I received numerous emails from Danny the owner stating that the printer went down and they were going to redo my canvas. Which was no big deal. I understand things happen. But on July 11, 2012 I sent a personal email questioning my status on my canvas. So by July 17th, Danny said my order was on its way. Well here it is July 31st and still no Canvas. I have emailed and called daily, but no response. I am getting really frustrated because this order is already paid for. Shipping too. I just want my Canvas!

I would love to have my canvas and a full refund. This is really ridiculous on how this business is run. Even his voice mail says Danny will return your call within 24 hours. What a joke!

As of 08/27/2012 I received my Canvas with no letter of apology or anything!

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Loss:
$30
24 comments
Guest

If you look them up on google- it says the store is now CLOSED! Keep contacting Groupon or Living Social and inform them that they are not closed.

Hopefully that will help get your money back. I still can't believe Danny threatened ME with a lawsuit because I posted a comment on their facebook page and how I wanted my money back and how horrible their company was.

Serves him right! I told him he would go out of business in NO TIME!

Guest

I ordered two canvases and paid for expedited shipping in October and haven't received anything, although I've been told three times that they're in the mail. I'm genuinely an optimistic person and really want to have these prints (or the $73 back).

I can buy the story that they got in over their heads, but the whole scenario has caused me to lose some faith in humanity. I hope they'll still come through for me, but it is more likely that I'm just a sucker.

Guest
reply icon Replying to comment of Guest-615053

Send complaints to the State of Nebraska Attorney General's Office @***.consumer.Neb.gov. They are investigating this company for fraud and running an illegal business.

Guest

I just filed a complaint with the BBB hoping my canvas, paid for and ordered in October 2012, might show up after sharing my frustration with them. I'll be calling my CC company next to see if I can dispute the charge.

This is utterly rediculous! He took our money!

Guest

Same story. Ordered 4 12 x 12 canvases thru Groupon.

First one billed wrong, got it fixed--never received canvas. Next 3: 2 billed wrong--can't get refund for the value of the Groupon. None are good quality. I have called and e-mailed--no response.

I drove to their Tulsa address--the company there actually has a sign on the door asking Groupon customers not to bug them because the address is wrong on-line.

I am trying to get refunds thru PayPal and will next go to Groupon. This guy does not deserve new customers!

Guest

Same story from me.... we purchased the living social deal for the canvas, submitted our photo in October 2012 and are still waiting to receive it.

:( Danny will not return phone calls or emails. A few weeks ago he told me to get a refund through Living Social, but since the coupon expired and he has been paid, the refund needs to come from him.... which I assume will never happen. I just want my canvas or $25 back.

I'm so angry about this horrible company! I'm at a loss of what to do now....

thinking we need to all file a lawsuit against him/Modern Canvas. Any thoughts on how to get my money back folks?!!

Guest
reply icon Replying to comment of Guest-611315

That is complete BS. You absolutely will get your money back from Living Social.

It is their responsibility. Living Social and Danny from Modern Canvas both made money, but Living Social is who you have to go after. They finally refunded my money, but I cancelled my subscription and will NEVER purchase anything thru LIving Social again. They were not sympathetic and really could have cared less with no apology except for a canned response "we are sorry you were not happy with your order".

Don't give up - get that refund.!! Refer Living Social to the BBB in Omaha, NE (that is their "location" even though Danny works out of his home.) They have an F rating with 40 complaints, 39 of them classified as serious and they didn't even bother to respond to 32. Use that as collateral for Living Social.

It is THEIR responsibility to make sure they are doing business with reputable companies. Good luck!

Guest

The same thing happened to me. I suggest we start a class action lawsuit against this company for breach of contract and fraud.

Anyone else interested?

Guest
reply icon Replying to comment of Guest-593960

Im game - power to the people.

This company is a scam

Guest
reply icon Replying to comment of Guest-598358

I just received a refund from Groupon.

With a note:

We are still trying to reach a resolution for outstanding issues with Modern Canvas, but unfortunately we have not been able make contact with them over the past week.

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