ModCloth
ModCloth Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Mixed to negative sentiment with multiple reports of missing orders, unresponsive customer service, and a perception of high prices.
Positive Feedback
Some long-time customers previously valued product selection, though recent ModCloth reviews emphasize service issues over product praise.
Negative Feedback / Risk Areas
- Repeated reports of unreceived orders and pending charges raise concerns about billing and refunds.
- Multiple customers report disconnected phone lines and nonresponsive email, reflecting poor customer service.
- Complaints tagged as ModCloth customer complaints mention alleged scams and account communication failures.
Key Takeaways for Future Customers
- Verify payment postings and monitor bank statements after ordering.
- Expect potential delays resolving issues; consider payment protection before purchase.
- If you value reliable support for subscriptions or membership services, proceed cautiously.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Mixed to negative sentiment with multiple reports of missing orders, unresponsive customer service, and a perception of high prices.
Positive Feedback
Some long-time customers previously valued product selection, though recent ModCloth reviews emphasize service issues over product praise.
Negative Feedback / Risk Areas
- Repeated reports of unreceived orders and pending charges raise concerns about billing and refunds.
- Multiple customers report disconnected phone lines and nonresponsive email, reflecting poor customer service.
- Complaints tagged as ModCloth customer complaints mention alleged scams and account communication failures.
Key Takeaways for Future Customers
- Verify payment postings and monitor bank statements after ordering.
- Expect potential delays resolving issues; consider payment protection before purchase.
- If you value reliable support for subscriptions or membership services, proceed cautiously.
Tired of being ignored?
San Jose, California
Shipping tracking number
All customer service phone numbers have been disconnected. Email is no longer in service. And my confirmation email was removed; not by me.
I messaged support; but no reply.
I checked my bank account: funds are pending for ModCloth.
I am truly disappointed because I was a loyal customer for a long time.
User's recommendation: Think twice before purchase. Size chart is not accurate. And customer service help does not exist.
North Salt Lake, Utah
Modcloth Online Order Review
I have ordered and have not received my order
Abuja, Federal Capital Territory
Shoes Review
I paid for a pair of shoe and never recieved it. they toook the money and never got back to me. this is so upsetting and wrong.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerModCloth - Low Quality Product Review from Alief, Texas
I tried buyin a pair of shoes off of the www.modaclhut.com site, they took the money and I never got the shoes. They claim to have designer shoes but it is all a scam!
My account was never even updated after the money was transferred. The phone number that is given for customer service is a gift card/ rewards card service with no options to talk to a real person. And their contact email addresses do not return your emails or get to your questions.
This site is a total SCAM! Do not use modaclhut
Brands Related to ModCloth
Go Global Retail
Companies Similar to ModCloth
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Modacluth is completely different from Modcloth who don't claim to have prime designer anything. They are an indie clothing type company. I think you got jipped, but not by Modcloth.
Well duh.