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Moda Center

Moda Center

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What is your customer experience with Moda Center?

Moda Center Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Moda Center has a 3.2 star rating from 5 reviews, consumers are mostly neutral and 100% would likely recommend. Rating distribution shows both unfavorable and positive feedback. Reviewers value the website, refund and cancellation policy, and call-in info.

Key Takeaways for Future Customers

  • Call for parking and handicap assistance; staff can be helpful.
  • Check bag and iPad check policies; there is a $5 fee for some items.
  • Confirm ticket prices and floor seating availability before buying.

Negative Feedback / Risk Areas

  • Recurring customer complaints about hostile security and refusal to allow brief fresh air.
  • Poor ventilation and crowding at some events.
  • Occasional slow customer service callbacks and event closures in bad weather.

Positive Feedback

Patrons praise reliable entertainment, friendly box office interactions, and willingness to recommend Moda Center reviews to others.

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Show reviews that mention
fresh air floor level level low level breath establishment health policy guards patron
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Jeannie M Vtf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fresno, California

It about Friday night smackdown March 6th of 2026

AI Highlights
  • - The user seeks pricing and availability for 10 floor tickets to SmackDown on Mar 6, 2026.
  • - They plan to buy 10 seats before February and work at the Moda Center.

I was just wondering how much your floor tickets are for SmackDown Friday nights March 6th of 2026 for floor levels for like a group tickets to buy like 10 tickets how much would it be on will they be on sale if I get 10 tickets I'm trying to get to the floor level or the very low level like way at the bottom not the very top not the middle of level way at the low level or try to get to the floor level it just want to know how much it'll be all together for 10 tickets I will go on sale cuz I work at the Moda center as I was going to see if you guys will have any more out of February before they sell out but if you guys don't I just want to know how much they offer floor level for 10 tickets

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Marcela Mwy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Check on parking and handicap assistance

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Called to get information, they said they would call back and did; they answered my questions immediately with both kindness and understanding. I am very satisfied!

User's recommendation: You can get the info you need by calling this org

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michael m Tjv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Was forced to leave Phish concert because I couldn't catch my breath and asked for some place to get fresh air.

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AI Highlights
  • - Security staff were hostile and barred re-entry for air.
  • - I couldn't breathe and missed show I waited years for.
  • - I'm asthmatic, 56, and paid for four seats.
Updated by user Apr 25, 2025

I have not heard a peep from this company or the company which charged roughly $280 in fees for the tickets (4) I purchased.

Original review Apr 22, 2025

I was asked to leave when I wanted fresh air and was told I could not get any without being barred from re-entry. You security staff were hostile, falsely asserting I was being aggressive, threatening to have me removed, never once concerned for my health.

I was pouring sweat after the first set of the concert which I had waited a quarter century to attend. How disappointed I was after being told there was no where to get a breath of fresh air without being locked out. I was literally suffocating from the lack of oxygen, visibly taxed and the security guards never once tried to assist. They went so far as to prevent another patron from briefly holding open the door to let air in.

I did not have a choice and had to get some air and missed out on a show of a lifetime. I paid for four seats to a show I missed due to the inhospitable policies of your establishment. My girlfriend also missed it as she decided to leave with me when your guard began to get hostile and threaten me. All I wanted (needed) was some air.

Is that too much to ask? I am asthmatic and 56 years old. I traversed your steps to the upper 300 level twice before then and was facing a third time. I had no choice but to leave.

I am very upset about this. Maybe you could reconsider your dangerous policy and provide some space where people who need to breathe can get some air.

Loss:
$500
Pros:
  • I just wish i could have seen the show
  • Book some of the best entertainment available
Cons:
  • Were not concerned about the safety of the patrons
  • At capacity
  • There is not enough air

Preferred solution: Apology

View full review
Resolved
linda m Zie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Tina Fey and Amy Poehler 3:30 showing

AI Highlights
  • - 7:30 show closed; 3:30 not offered.
  • - Weather and many people made travel difficult.
  • - Max was shut down.

So you closed the 7:30 showing but not the 3:30 showing and we could not even get out of our drive way to the freeway with the weather along with thousands of other people what a joke. You guys should be ashamed.

The weather was so bad and you guys expected people to travel to this and put their lives in danger. Also taking Max what a joke it was shut down.

Loss:
$1000

Preferred solution: Full refund

View full review
Christian C Shd
map-marker Portland, Oregon

Lost Wallet

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AI Highlights
  • - Lost wallet at Arctic Monkeys concert on Sun 9/24, GA section or GA bar.
  • - Contents: 2 Chase cards, photos, California ID.
Contains 1 confidential file for company representatives

I lost my wallet during the arctic monkeys concert on Sunday 9/24. I either dropped it in the GA section or near the GA bar.

It had 2 Chase cards, photos of me and my girlfriend, and my california ID. My full name on the ID is Christian Allen Castorena. Birthdate is 05/20/1998. The wallet is black and rectangular.

It does not fold. Thanks a bunch for looking, hope you have a great day(:

Loss:
$100
Pros:
  • Reliable
  • Safe

Preferred solution: I would like to get my wallet back. I’m more than happy to pick it up myself.

View full review
Anonymous
map-marker Sherwood, Oregon

To pay bill

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Still waiting for callback from Delta Dental Moda customer service. Called over an hour ago. Just trying to pay March bill.

User's recommendation: Fire USPS Postmaster DeJoy. He’s really damaged mail service

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Tenecia L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Discriminatory practices

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AI Highlights
  • - No signs or alerts about strobe lights at Moda Center.
  • - Lights were strobing on championship Sunday.
  • - Willow offered a sensory kit; this was an issue.
Updated by user Dec 31, 2022

I've received no contact from Moda to resolve this matter despite numerous attempts via multiple avenues.

Original review Dec 01, 2022

There were no signs at points of entry to moda center nor alerts on events page that strobe lights would be employed during basketball tournament. I went to all games of the PK Invitational/Legacy tournament held at moda center and not until championship Sunday were lights an issue.

Sunday, lights were strobing. As an epileptic, this is an issue, one nobody at the main office on Monday cared to address.

Attendants at the game were kind and patient, Jay in box office as well. Willow in the office didn't even try to make things right, just offered me a sensory kit...

Loss:
$2000
Pros:
  • Guest services attendants at the game were kind and patient

Preferred solution: Price reduction

User's recommendation: Save your money and stay home to watch games

View full review
Steve D Bgj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Items

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AI Highlights
  • - I could bring my iPad in before.
  • - Now there is a $5 per-game check-in fee.
  • - Season-ticket holders would pay $205 to bring an iPad.

Every basketball game of the 2020-**** I have brought my IPad and checked it in a little annoying that there isnt a reason I cant bring it in. But this year I will have to pay $5 to check it in, or to just not bring it.

It is very inconvenient that I cant bring my IPad in in the first place but now I will have to pay $5 every game and I am a season ticket holder now Ill have to pay $205 to bring my IPad where phones are perfectly allowed. This just outrageous!

Preferred solution: Price reduction

User's recommendation: Don’t bring bags or and IPad as you will have to pay $5 every game.

View full review
Anonymous
map-marker Doylestown, Pennsylvania

Concert Experience Review

Portland or Moda center is now know as geriatric center! Not allowed to sing and dance at Eagles concert! It I had known this going in even through waited 43 yrs to see them.

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