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Mockingbird

Mockingbird

hellomockingbird.com
What is your customer experience with Mockingbird?

Mockingbird Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Mockingbird has 1.2 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • 100% of users would likely recommend Mockingbird to a friend or colleague.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don’t purchase".

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Show reviews that mention
phone issues customer service shipping date chair item bassinet stroller return customer
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Daisean Pxp

Order shipping date. It’s been 6 weeks???

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No viable way to get order updates. No person to speak with.

Only 2 options on the phone contact and both deal with recall issues.

I suspect the company is sitting on shipments due to the tariffs. It has been 6 weeks since I ordered, the company has changed my credit card, but no shipping date.

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Lenard Zjo

Poor customer service

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So far, POOR customer service in response time to my online submission, as well as unable to choose and speak to an agent at the phone number. Ive been trying for a week to have my issues resolved and nobody has responded.

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Maximo Tbf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

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Wrong item was sent to me. I ordered the bassinet with the stand.

You guys sent me from what I can gather. Its a chair or for a stroller and the bassinet stand.

Its not what I ordered. I like to return it.

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Amber W Ohu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing 2nd seat kit

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Because i didn't receive my second seat and the second seat kit I only got three umbrellas which I didn't order three of them

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Preferred solution: Would like my 2nd seat kit

Dana E Vuc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service

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Stroller shakes newborn horribly when walking on pavement. You cannot talk to anyone in this company.

They set up a time that they will call you then they cancel it by email. The worst customer service ever!

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Loss:
$500
Cons:
  • All

Preferred solution: A customer service person to speak to!

User's recommendation: Don’t purchase

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