Mockingbird Reviews
Mockingbird Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mockingbird has a 1.2 star rating from 6 reviews; consumers are mostly dissatisfied though 100% of users would likely recommend Mockingbird to a friend.
Key Takeaways for Future Customers
- Expect delivery and fulfillment issues noted in Mockingbird reviews.
- Limited phone support and slow response to order or return requests.
- High price level and concerns about customer service and refunds.
Negative Feedback / Risk Areas
- Recurring customer complaints about wrong or damaged items and missing parts.
- Billing concerns: charged but no tracking or shipping updates.
- Poor customer service access; no reliable phone contact for returns or exchanges.
Positive Feedback
Some reviewers still state they would likely recommend the company despite service concerns.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mockingbird has a 1.2 star rating from 6 reviews; consumers are mostly dissatisfied though 100% of users would likely recommend Mockingbird to a friend.
Key Takeaways for Future Customers
- Expect delivery and fulfillment issues noted in Mockingbird reviews.
- Limited phone support and slow response to order or return requests.
- High price level and concerns about customer service and refunds.
Negative Feedback / Risk Areas
- Recurring customer complaints about wrong or damaged items and missing parts.
- Billing concerns: charged but no tracking or shipping updates.
- Poor customer service access; no reliable phone contact for returns or exchanges.
Positive Feedback
Some reviewers still state they would likely recommend the company despite service concerns.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Received package wrong carriage sent
I ordered the double carriage and received one package open cake. I need someone to call me back ASAP. You don't pay so much money for a carriage and have it delivered wrong and open.
- Carriage arrived wrong and open
Preferred solution: Need the correct carriage
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Livonia, Michigan
Wrong delivery on the package, that has been sitting on my porch through rain, storms and etc.
They do not have a correct contact phone number where you can verbally speak to an agent about problems that need to be resolved by handicapped individuals.
Preferred solution: Full refund
User's recommendation: Do not use this company
Tampa, Florida
Trying to find order delivery date
Trying to track my order. We have been billed for the order and have not received it. Because you want a 100 symbols and I dont need them ???
User's recommendation: Very hard to communicate with you. In the above section… I don’t need 100 symbols to relate to you what I need and because of that I can’t submit my request.
Order shipping date. It’s been 6 weeks???
- - No way to get order updates or speak to anyone.
- - Phone options are limited to recalls.
- - It's been 6 weeks; credit card changed, no shipping date.
No viable way to get order updates. No person to speak with.
Only 2 options on the phone contact and both deal with recall issues.
I suspect the company is sitting on shipments due to the tariffs. It has been 6 weeks since I ordered, the company has changed my credit card, but no shipping date.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
- - Wrong item sent; I ordered a bassinet with the stand.
- - The item received is not what I ordered.
- - I want to return it.
Wrong item was sent to me. I ordered the bassinet with the stand.
You guys sent me from what I can gather. Its a chair or for a stroller and the bassinet stand.
Its not what I ordered. I like to return it.
Poor customer service
- - Slow response to online submission.
- - Unable to reach or speak to an agent by phone.
- - Tried for a week with no response.
So far, POOR customer service in response time to my online submission, as well as unable to choose and speak to an agent at the phone number. Ive been trying for a week to have my issues resolved and nobody has responded.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing 2nd seat kit
Because i didn't receive my second seat and the second seat kit I only got three umbrellas which I didn't order three of them
Preferred solution: Would like my 2nd seat kit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service
- - Stroller shakes newborn horribly on pavement.
- - Cannot reach anyone at the company.
- - Call is scheduled then canceled by email; poor service.
Stroller shakes newborn horribly when walking on pavement. You cannot talk to anyone in this company.
They set up a time that they will call you then they cancel it by email. The worst customer service ever!
- All
Preferred solution: A customer service person to speak to!
User's recommendation: Don’t purchase
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