Gerald W Oap

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Verified Reviewer
| map-marker London, England

Problem with watch

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Hi my step counter on my watch tic watch 3pro gps has stopped working how do i fix it Customer services contacted me straight away and resolved my problem.
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User's recommendation: Great customer support

Anonymous
map-marker The Villages, Florida

Watch wouldn’t turn on after charging.

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I charged my watch overnight and the following morning it would not turn on. I called the helpline, and a representative guided me through the steps to restart it. After a couple minutes of troubleshooting the problem was solved. The representative was excellent! Thank you.
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Francenia Xzo
map-marker Boynton Beach, Florida

772277****

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I purchased 2 watches a year or more apart. The first one had issues and then I ordered a second that now won't turn on. I sent a message to Mobvoi. They offered to replace the second one but no resolution on the first. I don't feel like they stand behind their products. Very dry and laissez-faire. I will take the replacement, but I won't ever purchase a TicWatch again.
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User's recommendation: Don't bother

Anonymous
map-marker Rancho Santa Fe, California

Inquiry on how to eliminate data before a return?

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April was very knowledgeable! Timely answering time with excellent kindness. Great company to deal with.
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User's recommendation: Great staff

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