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MobilityPlus Wheelchairs

MobilityPlus Wheelchairs

mobilitypluswheelchairs.co.uk
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What is your customer experience with MobilityPlus Wheelchairs?

MobilityPlus Wheelchairs Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Overall sentiment for MobilityPlus Wheelchairs reviews is mixed to negative: customers report difficulty with delivery, installation and paperwork despite low price and a range of products; recent recommendations include "Don't!" and "Be careful they are difficult to work with".

Key Takeaways for Future Customers

  • Expect potential delays in delivery and paperwork when ordering wheelchairs or accessories.
  • Check Exchange, Refund and Cancellation Policy before purchase.
  • Be prepared to contact customer service multiple times for issue resolution.

Negative Feedback / Risk Areas

  • Frequent customer complaints about failed deliveries and poor courier handling.
  • Installation problems and damaged fittings reported after service visits.
  • Long delays reprocessing wheelchair paperwork and difficult customer service interactions.

Positive Feedback

Reviewers note low price level and diversity of products; some value the company’s exchange and refund policies when they work as expected.

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Parth Cjj

Rollator purchased on ebay,

AI Highlights
  • Delivery not completed; a calling card was left and online showed today's attempt, and the disabled customer seeks redelivery or collection.

This item has not been delivered and I am SPITTING FLAMES!Apparently dpd attempted to deliver but could not get me( I was only in the garden & delivery was supposed to be Mon. They left a calling card, I checked online & it said delivery would be attempted today.

No one has been so far so I called dpd the first person i spoke to told me that the seller (you) had said if item is not delivered 1st time then it should be taken to a shop for me to collect, I AM DISABLED AND DO NOT DRIVE!!!!!! So I decided to call back & see if something else could be sorted out . The 2nd person I spoke to said the details I had given her were NOT THE SAME as the details on the parcel and prhaps I had the wrong parcel number but as it was printed on the card that was impossible. She said to contact you, WHY?

DON'T ASK ME, so I rang for a 3rd time and requested that amanager ring me.

STILL WAITING. Can u please try and find out how and when I zm going to get my purchase which I have PAID FOR

User's recommendation: Don't!

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Anonymous
map-marker Palakkad, Kerala

Rapid workers Task

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AI Highlights
  • Avoid Mobility Plus if possible.
  • Bath fitted with door and moving chair; the chair does not work.
  • There is a leak under the bath caused by installers.

Avoid dealing with Mobility Plus if you

Avoid dealing with Mobility Plus if you can, we had a bathFitted with a door and moving chair we now find that chair does not work and there is a leak under the bath caused by the installers and has almost certainly

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Anonymous
map-marker Stockton, California

Won't process paperwork

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AI Highlights
  • Forms for my wheelchair were completed in January 2020.
  • After nearly six months, the company wants another doctor visit and to refill the forms.

Since 1-2020 I had the forms completed for my wheelchair.

It has been nearly 6 months and now the company wants me to make another appointment with my doctor and refill the application forms out again. I have been without a proper mobility chair and in hopes things will work out I will be getting this resolved. It has been a very difficult company to work with.

User's recommendation: Be careful they are difficult to work with

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