MobileHelp Medical Alert Systems
MobileHelp Medical Alert Systems Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MobileHelp Medical Alert Systems reviews show a 1.7 star rating with customers mostly dissatisfied; recent feedback warns "DO NOT USE MOBILE HELP" and cites a pro-rated refund dispute.
Positive Feedback
Reviewers note a diversity of products and services is available, and the company actively markets its monitoring plans.
Negative Feedback / Risk Areas
- Recurring MobileHelp customer complaints about refusal to honor cancellation terms and shorted refunds.
- Complaints mention poor customer service and reliability issues with equipment or support.
- Concerns over high price level, billing practices, and unclear subscription or membership terms.
Key Takeaways for Future Customers
- Confirm refund and cancellation policies in writing before purchase and document returns to avoid disputes over refunds.
- Verify billing, subscriptions, auto-ship, and membership charges up front and monitor statements closely.
- Consider alternatives if reliable customer service and clear pro-rated refunds are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MobileHelp Medical Alert Systems reviews show a 1.7 star rating with customers mostly dissatisfied; recent feedback warns "DO NOT USE MOBILE HELP" and cites a pro-rated refund dispute.
Positive Feedback
Reviewers note a diversity of products and services is available, and the company actively markets its monitoring plans.
Negative Feedback / Risk Areas
- Recurring MobileHelp customer complaints about refusal to honor cancellation terms and shorted refunds.
- Complaints mention poor customer service and reliability issues with equipment or support.
- Concerns over high price level, billing practices, and unclear subscription or membership terms.
Key Takeaways for Future Customers
- Confirm refund and cancellation policies in writing before purchase and document returns to avoid disputes over refunds.
- Verify billing, subscriptions, auto-ship, and membership charges up front and monitor statements closely.
- Consider alternatives if reliable customer service and clear pro-rated refunds are priorities.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cheated me out of my Refund
- - I paid for a full year and used about 2/3 before returning the equipment.
- - They promised a pro-rated refund but I got 1.5 months with 4 months left.
Mobile Help will not give me my total refund. I paid for a full year activation and used only 2/3 of the year before returning the equipment back to them.
They told me they received all the equipment in good shape and my pro-rated refund will be sent to me.
I had 4 months left on Service Agreement, I received a month and a half as my refund. This Company Is A Joke!!!!
- Love to sell you their service
- Will not honor their own terms of cancellation
Preferred solution: Full refund
User's recommendation: DO NOT USE MOBILE HELP
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