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Mobile kangaroo will try to rip you off BEWARE

AVOID THIS PLACE AT ALL COSTS OR IT WILL COST YOU BIG! I took my ipod 4 touch for replacement of a cracked screen. The ipod was working perfectly fine at their location when i took it for repair. The tech who received the phone agreed that the crack on the screen was the only issue and that it should be no problem. He tested the phone THE IPOD WAS WORKING FINE! to order the screen it will take them approx 5 days. i was supposed to pick up my ipod last Friday the 11th of February. on Friday morning i called the store and as usual no answer took a few calls to actually get someone on the phone. their story was that the parts were not in yet but to call later. I called back on Friday afternoon and the person on the phone said that the parts were in and that he needed a few hours to work on it. i was unable to pick up ipod that Saturday but it gave me a really bad sign that no one called me to tell me that the ipod was ready. on Thursday morning when i came back to town i was surprised with a phone mess that said that my ipod will just not boot up, and that it will be more expensive to fix the ipod that to just buy one. THIS IS A CLASSIC RIP OFF. STAY AWAY FROM THIS PEOPLE. AUTO MECHANICS USE IT ALL THE TIME. THEY KNOW THAT CUSTOMERS HAVE NO WAY OF CHECKING. I WILL PROCEED WITH A LAW SUIT AND KEEP RESULTS POSTED.
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#256168

*** rip off.

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#222248 Review #222248 is a subjective opinion of poster.
Location
San Francisco, California

About

Summary

Mobile Kangaroo is a company that provides Cell Phone Services, Computer / PC / MAC Services, Network Setup, Game Console Services, Phone Unlock Services and etc. It has eight locations all over the United States (Santa Cruz, Berkeley, San Francisco, Palo Alto, Mountain View, San Jose, San Mateo, Santa Rosa). The company is also specialized in Application Development for Mobile Phone Platforms. Mobile Kangaroo has comprised a team of very talented software engineers to develop unique Apps for personal and business uses. In addition the company has teamed up with Earth Care Recycling and is accepting some junk electronics at any of its store locations without any monetary incentive for company for doing that.

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