Freedompop refuses to act in good faith - will not return $100 deposit
by SilkyChinook #15087551.3
like many of you I accepted the offer for freedompop hotspot service. the hotspot was free, but required $100 deposit plus shipping ~$6.
As I recall the deal, when returning the hotspot, the $100 would be refunded. Saved my receipt but freedompop reneged on the deal citing TOS, fine print saying whatever they need it to say to undo the freeness of the offer as well as reserving the right to make any changes at any time and have them be retroactive to cover previous agreements. disingenuous offer and clearly fraudulent. what happened to 'do unto others...' ?
Freedompop - They will never stop billing you for their so called free account
by PissedConsumer1430958 #1430958
Don't be fooled like I was with their promise of free internet access. What did I think they were doing giving me "free access" out of the goodness of their heart?
No they use sneaky weasle language that prevents you from ever using any sort of "free access".
No matter what I did with their website I got billed 25 dollars a month for what amounts to a 500 megabyte per month service. Do yourself a favor and use a real company that has honest billing!
Freedompop refuses to refund $100 hotspot deposit
by SilkyChinook #1508749
like many of you I also put down the $100 + shipping on the photon hotspot expecting to someday receive the funds back when returning the item in good condition. wrong, they've reneged.
by UnsightlyTortoise506 #14292361.6
I purchased the $55.00 internet card and the internet device.They put on the card service last yp days.This service last 2days these people are ripp-off.I'm out of service and out of my money
Freedompop - They keep charging me on a ‘free’ account.
by MistyLadybug #15046011.0
I was told the account was free. They keep charging me .01 per month.
freedompop is not a member of bbb. There are no numbers to contact customer service.
Freedompop - Increasing "administrative fees"
by PissedConsumer1415619 #1415619
I signed up for the free 200MB each month plan and purchased their hot spot. Suddenly they begun adding administrative fees which keep going up. Their website still claims there is a free plan but it is a trick.
Freedompop - They will never stop billing you for so called free service
by ScintillatingRaven250 #14309601.3
They promised free access with a mobile hotspot but they will bill you 25 dollars a month. The service only promised 500 megs per month plus very still overages. I never used it more than just testing it and I've been billed over 200 dolars over the last 3 months.
Straight Talk Wireless - Not happy about not having hotspot option on my phone anymor
Straight Talk Wireless
by ThatNurseShark933 #1391991
I use the ultimate unlimited plan and now my new phone dont have the hotspot option well it does its just blocked by them i know this to be fact but if im paying for it why do they care how i use it