Mkw Alloy - Customer Care Review

I purchased 22 inch wheels through discount tire and received not 4 but 9 wheels with finish damage. So when I contacted discount tire and they contacted your company about the 1 year finish warranty. We were told that nothing would be done we bought them we were stuck with them. So after a month long back and forth I contacted your company myself and was told by ceaser that we would be taken care of. A week later discount tire contacted us with the response from your employee Raymond. Raymond whom I spoke to myself informed me that he was over talking to me, and said that we could return them and go somewhere else to get our wheels. He was very rude, kept cutting me off and informed me he was the one in charge and there was no one over him that I could speak with. His customer service was atrocious. I didn't want my money back for the wheels I wanted those wheels which is why I purchased them. I just wanted the finished fixed like it stated that they were under warranty. I will never order from this company again and I will pass it on that if anyone does what they are in store for! This is what I sent the company I am furious!
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ID
#1039566 Review #1039566 is a subjective opinion of poster.
Reason of review
Warranty issue

Mkw Alloy - Mkw Wheels Review from Altoona, Pennsylvania

Mkw Alloy - Mkw Wheels Review from Altoona, Pennsylvania
Mkw Alloy - Mkw Wheels Review from Altoona, Pennsylvania
I know rims can't be guaranteed forever, but the MKW rims on my truck were not even 2 years old and the clear coat and chrome started cracking and peeling off. I don't think I'd recommend them to anyone. If anyone from the company would care to explain this, please do at Shanesaw68@***.com
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1 comment
#1125072

Mine are too on my 2013 Sierra. bad wheels !

ID
#694298 Review #694298 is a subjective opinion of poster.
Location
Altoona, Pennsylvania
Reason of review
Bad quality

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