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Verified Reviewer
New Reviewer

To let everyone know about this company.

So I placed an order last week Wednesday for express shipping. Here it is 5 days later no tracking info, reached out to customer service and was promised the items would be shipped today. It is cob and tracking has yet to be provided so Im pretty sure that my package will not be received tomorrow as promised. This is ridiculous. If you arent able to ship it on time let someone know. Im beyond upset.

User's recommendation: Do not order from this company.

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ID
#2226245 Review #2226245 is a subjective opinion of poster.
Loss
$150
Preferred solution
Deliver product or service ordered
New Reviewer

Bad customer service

Ordered a dress express from this online boutique/company to wear to a wedding. The dress is not cheap at $138. I found it odd that after 1 day I hadn’t received any shipping info. Reached out to the boutique via their social media acct, they acted as if they forgot I ordered anything and actually admitted to not shipping the item. I requested a refund, they refused and offered in-store credit. Why would I want to order anything else from them after this? DO NOT ORDER FROM THIS COMPANY!!
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ID
#1575004 Review #1575004 is a subjective opinion of poster.
Location
Buffalo, New York
Service
Mixed Emotions Boutique Shipping Service
Reason of review
Poor customer service
Loss
$144
Preferred solution
Full refund

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