Mitsubishi Motors Credit Of America

Had to call back 3 times, got disconnected twice they were not able to find my account from 2010. I guess 3 is the charm finally found the old account to get the release of lean letter.

Every one was very courtesy!

I still have not received my certified lien release letter. My auto was paid off 10 years ago I spoke to someone on the 6th and was told I'd have in 7 to 10 days.

My title was never sent to me and the registry is still showing I have a lien.

Please have someone call me at 617-320-****. I am selling the car and this is holding up my sale

I still haven't heard anything about the request for a Lien Release on my vehicle sent by fax. My phone # 410-299-****

Did not receive pink slip after the vehicle was paid off. The 866 phone number does not work. AAA told us that DMV records of released to us on file.

I never received a lien release when I paid off my car loan.

I need it as I just traded it in but MCAA is still showing as the lien holder.

Customer service was having a difficult time understanding what it is I need. Took some time to try and explain to her.

Hopefully I'll be getting in the mail as she said... but never told me what to do if I didn't.

Request lien release on 2000.galant from 2005 to get the title. My lien was never released and now I may need to sell the car.

they keep you on hold for 20 minutes and they hang up on you , i called 3 times and they keep doing the same thing

I filled bankruptcy in 2016 on my Lancer paid out in February of 2021 but the car was taken from me way before I paid out Mitsubishi Motors Credit Of America was the lien holder I have my paperwork stating it was surrendered however no one contacted me knocked on my door to let me know they were taking the vehicle I paid for it and I want my vehicle or my money look forward to hearing from you soon Thank You

I bought a vehicle from someone and the title along with the lien release was stolen.How can i get another relase of lien from your finace division.It's from 1999 the lien but was payed off years ago.It's a 2000 Galant with the vin#4A3AA46G1YEO52505

It is amazing how consistently poor this company's call center service is. I teach customer service and use them as an example of how not to provide customer service by calling them live in a conference room full of trainees and asking a simple question of the agent that answers like how much do my remaining payments add up to.

The agents are ALWAYS short, rude and generally not empowered to help you. It is terrible because I have owned two Mitsubishi vehicles that have been wonderful, but I just can not bring myself to reward this company with a third because of the generally poor treatment I receive. Specific examples: I was literally scolded ("you better not let it happen again") for calling to inform them of a late payment due to a bank auto pay error. The only late payment I ever had.

I was told I could not turn in my lease early by buying the vehicle outright and "no" I could not speak to someone else about it (not true at all), I was told they do not send original titles to states for registration purposes (not true again), when they failed to send the title, which held up getting license plates for the vehicle, they were disinterested to help... repeatedly. These are the bad examples over the years but certainly not a complete list.

Many more minor, irritating phone etitique issues that make me wish they were outsourced to India (sorry to say, it would be better service).