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New Reviewer

After sale service

Original review updated by user Sep 28, 2022
I am from Campbellton NB and bought a car after being sollicitated by a sales person from Fredericton Mitsubishi. I ended up trading my vehicle for a 2022 RVR in February 2022. Having no dealer in my town, dealer in Fredericton told me I could do my oil and wheel...
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ID
#4025148 Review #4025148 is a subjective opinion of poster.
Pros
  • Good vehicles
Cons
  • One deceatfull fredericton dealer
Preferred solution
Apology
New Reviewer

2020 outlander (no spare tire or jack)

What car company can put a vehicle on the road with no spare tire or jack??? Mitsubishi that's who. Who in their right mind at the company came up with that one? Idiots!

User's recommendation: complain/complain/complain.

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ID
#3863928 Review #3863928 is a subjective opinion of poster.
Location
Saint Johns, Newfoundland And Labrador
Preferred solution
a spare tire and jack
New Reviewer

Garantie moteur

J'ai un mitsubishi lancer gt 2014 2.4l, mon moteur à de très grave problème et le concessionnaire de mitsubishi Rimouski me dise que j'ai une garantie de 10 ans ou 160 000km et je suis à 141 000 km. Ils me disent qu'il faut que j'aille deux preuve de changement d'huile pour qu'ils puissent regarder mon véhicule de fond en comble, mais je n'est fait qu'un changement d'huile depuis que je l'ai, car il n'a pas beaucoup roulé donc pour eu il n'est pas possible d'avoir un autre moteur même si mon véhicule est encore garantie. Est ce de la fausse publicitée ou est ce seulement le consessionnaire de mitsubishi Rimouski qui ne respecte pas leur garantie, ce n'est pas normal que mon véhicule de 140 000 km aille ce gros problème de moteur, donc j'ai besoin de votre aide, car s'il n'est pas garantie je perd tout ce que j'ai dépenser pour acheter cette automobile qui est techniquement encore sous garantie. Je croit être dans mon droit d'avoir cette garantie de 10 ans ou 160 000 km.
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ID
#3891614 Review #3891614 is a subjective opinion of poster.
Location
Rimouski, Quebec

Report an complain about service quality from an dealership

Mitshubishi Rouge valley Dealership were offered me 5 years warranty on oil change free and make an agreement with me ,but now after 2 years they said they cannot do free oil change any more because thier Dealership has been changed even i have a agreement with same Mitsubishi authorized Dealership

User's recommendation: I never ever recommend or refer to anyone unless my problem is solved.

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ID
#3606140 Review #3606140 is a subjective opinion of poster.
Location
Toronto, Ontario
New Reviewer

2022 Mitsubishi Outlander

Hood on the car was vibrating or rattling since day one I pick up until now still no recall or fixed, Its been 8 months Im driving like this
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ID
#3286500 Review #3286500 is a subjective opinion of poster.
Location
Toronto, Ontario
Preferred solution
Fixing the problem
New Reviewer

2022 Mitsubishi Outlander hood rattling while driving

You can see on your windshield that the hood not properly installed and I been complaining over 6 months ago until now they not doing anything even the dealership Im going to.
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ID
#3235965 Review #3235965 is a subjective opinion of poster.
Location
Scarborough, Ontario
New Reviewer

Mitusubishi Motors Canada does not stand by its product or customers

Suspension falls apart while driving with near accident & possible injury and Mitsu Canada refuses to cover service for repair or admit there is an issue with product. The vehicule had less than 1000 KM over the 200,000 warranty provided where the coil spring in front cracked in three different places while driving the vehicule. Almost total loss of control forces to pull aside. Informed cost will be over $1200 and Mitsubihi Motors Canada refuses to admit there was an issue nor provide any $ support to cover the fix despite the local dealer agreeing with our situation. The coil was not rusted. It simply cracked in 3 different places. This was a vehicule we purchased for our daughter and are now quite worried wit the quality of core components. We reached out several times to Mitsubishi Canada who despite our request for support for the faulty item, were informed that they will do nothing to support us and that this was a normal situation. Normal ? A suspension exploding ? We tried talking wih them directly but they refused. We then followed up through the Better Business Bureau of Ontario this forced their hand to reach out to us where they stated they would reconsider but wanted proof of warranty maintenance and asked why we did not go to their local dealership for service. We informed them that it was because their service was never done properly (Forgot to order parts, had to return to have the issue fixed many times as work not done properly). We provided them with detailed records proving that all maintenance as per warranty requirements was followed. We had to send this several times as they claimed they were not getting any info from us and wanted to close the case. When they finally admited they had received the necessary paperwork, they returned with an answer stating that they would not support us in the cost as it was over warranty. This is not acceptable given this is obviously a known and defective item installed on their vehicule given the extension in the first place. Further, refual to support us becasue of having to go to another certified dealerhip to ensure that the repairs were performed correctly should not have an impact as by law, we are allowed to do so. We are merely asking for a supposedly reputable company to stand by its products and customers, expecialy given the safety concerns on an sub-standad part installed on a vehicule sold to the public. Will never buy or reommend this product/company to anyone.
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ID
#721770 Review #721770 is a subjective opinion of poster.
Location
Ottawa, Ontario
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Full refund

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