Mitsubishi Canada

Today, March 23, 2023, I had the worst customer service/finance with Mitsubishi Canada over the phone. The lady on the phone was rude, did not want to help me with my account and my questions regarding my financial statement.

She hung up on me once. I called again (thinking I would speak to someone else). It was still her and she was even more rude.

When I asked her if I could talk to a superior, she hung up on me again. I never saw something like that before.

Bought a 2014 rvr because of an emergency. I liked the dealership fellows that sold it to me but the car is so poorly built it's amazing.

Although I rust proof the vehicle, rust on the paint and under the car is unabated. Exhaust manifold rust results in $2900 part replacement cost. Sticking rear calipers results in replacement costs of approximately $800 per wheel. OEM Alternator seized and a replacement of over $200.

Transmission oil pan developed two holes because of rust and now Mitsubishi wants over $150 for that part. That's enough.

Too much maintenance for this car. Mitsubishi has lost me and my family forever.ver buy ne

What car company can put a vehicle on the road with no spare tire or jack???

Mitsubishi that's who.

Who in their right mind at the company came up with that one?

Idiots!

J'ai un mitsubishi lancer gt 2014 2.4l, mon moteur à de très grave problème et le concessionnaire de mitsubishi Rimouski me dise que j'ai une garantie de 10 ans ou 160 000km et je suis à 141 000 km. Ils me disent qu'il faut que j'aille deux preuve de changement d'huile pour qu'ils puissent regarder mon véhicule de fond en comble, mais je n'est fait qu'un changement d'huile depuis que je l'ai, car il n'a pas beaucoup roulé donc pour eu il n'est pas possible d'avoir un autre moteur même si mon véhicule est encore garantie.

Est ce de la fausse publicitée ou est ce seulement le consessionnaire de mitsubishi Rimouski qui ne respecte pas leur garantie, ce n'est pas normal que mon véhicule de 140 000 km aille ce gros problème de moteur, donc j'ai besoin de votre aide, car s'il n'est pas garantie je perd tout ce que j'ai dépenser pour acheter cette automobile qui est techniquement encore sous garantie. Je croit être dans mon droit d'avoir cette garantie de 10 ans ou 160 000 km.

Mitshubishi Rouge valley Dealership were offered me 5 years warranty on oil change free and make an agreement with me ,but now after 2 years they said they cannot do free oil change any more because thier Dealership has been changed even i have a agreement with same Mitsubishi authorized Dealership

You can see on your windshield that the hood not properly installed and I been complaining over 6 months ago until now they not doing anything even the dealership Im going to.

Hood on the car was vibrating or rattling since day one I pick up until now still no recall or fixed, Its been 8 months Im driving like this

Suspension falls apart while driving with near accident & possible injury and Mitsu Canada refuses to cover service for repair or admit there is an issue with product.

The vehicule had less than 1000 KM over the 200,000 warranty provided where the coil spring in front cracked in three different places while driving the vehicule.

Almost total loss of control forces to pull aside. Informed cost will be over $1200 and Mitsubihi Motors Canada refuses to admit there was an issue nor provide any $ support to cover the fix despite the local dealer agreeing with our situation. The coil was not rusted. It simply cracked in 3 different places.

This was a vehicule we purchased for our daughter and are now quite worried wit the quality of core components. We reached out several times to Mitsubishi Canada who despite our request for support for the faulty item, were informed that they will do nothing to support us and that this was a normal situation. Normal ? A suspension exploding ?

We tried talking wih them directly but they refused. We then followed up through the Better Business Bureau of Ontario this forced their hand to reach out to us where they stated they would reconsider but wanted proof of warranty maintenance and asked why we did not go to their local dealership for service. We informed them that it was because their service was never done properly (Forgot to order parts, had to return to have the issue fixed many times as work not done properly). We provided them with detailed records proving that all maintenance as per warranty requirements was followed. We had to send this several times as they claimed they were not getting any info from us and wanted to close the case. When they finally admited they had received the necessary paperwork, they returned with an answer stating that they would not support us in the cost as it was over warranty.

This is not acceptable given this is obviously a known and defective item installed on their vehicule given the extension in the first place.

Further, refual to support us becasue of having to go to another certified dealerhip to ensure that the repairs were performed correctly should not have an impact as by law, we are allowed to do so.

We are merely asking for a supposedly reputable company to stand by its products and customers, expecialy given the safety concerns on an sub-standad part installed on a vehicule sold to the public.

Will never buy or reommend this product/company to anyone.