Mitchem Tire
Mitchem Tire Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mitchem Tire has 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and recent recommendations urge customers to find a more reliable auto shop.
Consumers report poor customer service, limited product diversity, and a high price level.
Positive Feedback
Longtime customers previously praised staff like Gary and Alex for helpful service before recent declines noted in Mitchem Tire reviews.
Negative Feedback / Risk Areas
- Customer service decline and safety concerns reported in Mitchem Tire customer complaints.
- Limited product or service variety and perceptions of high pricing.
- Allegations about staff conduct affecting trust and reliability.
Key Takeaways for Future Customers
- Consider seeking alternative mechanics due to reported safety and service issues.
- Verify pricing and confirm staff professionalism before committing to service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mitchem Tire has 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and recent recommendations urge customers to find a more reliable auto shop.
Consumers report poor customer service, limited product diversity, and a high price level.
Positive Feedback
Longtime customers previously praised staff like Gary and Alex for helpful service before recent declines noted in Mitchem Tire reviews.
Negative Feedback / Risk Areas
- Customer service decline and safety concerns reported in Mitchem Tire customer complaints.
- Limited product or service variety and perceptions of high pricing.
- Allegations about staff conduct affecting trust and reliability.
Key Takeaways for Future Customers
- Consider seeking alternative mechanics due to reported safety and service issues.
- Verify pricing and confirm staff professionalism before committing to service.
Turn one complaint into a collective action
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Verified Reviewer
Serious Decline in Safety and Service
- - Service worsened after Mitchem Tire's ownership change.
- - Customer alleges manager Josh Faulkner has DUI and assault charges.
The owner has not contacted me regarding this claim.
Now my service has been so bad that I am looking for a new mechanic shop. The great manager they recently hired, Gary, has been replaced by a man who used to be a good worker, but lately he cannot control himself. He has regular outbursts and out-of-control behavior. Based on my discernment, I suspect alcohol or something to that effect.
This is a tragedy. Be warned, Mitchem Tire is not as it used to be. A car is nothing to play around with. Lives are at stake.
In response to Mitchem Tire owner's false claims, I have legal documented proof of his manager, Joshua Faulkner's recent assault and DUI charges.
I have known the manager, Joshua Faulkner (Josh), for over ten years. We are friends on Facebook. When I have come into your auto shop, we have both bragged to customers about our long friendship. My exposing him now for substance abuse is to intervene on his behalf.
My suspicion was confirmed when his father drove him to work and waited for hours for him to get off, while I was there waiting for Gary and Alex to fix my car. Gary and Alex are new to me. After four months of driving with dangerously poor visibility and Josh not helping me, your new manager Gary was the one willing to help me fix the problem, assisted by Alex. You, the new owner, are only enabling Josh to his hurt, and to the hurt of your customers.
For proof of my allegations of alcoholism and aggression, I have gone to Missouri Case Net and found recent charges against him for driving under the influence of alcohol and for three separate assault charges. Shame on you for putting your customers in danger, knowing your manager has been assaulting people and driving drunk.
Missouri Case Net numbers proving my allegations about Joshua Faulkner, your manager: 7/7/2024 - Driving While Intoxicated245Q-MU00159; 9/12/2024 - Third Degree Domestic Assault Felony 2446-CR01553; 11/15/2023 - Assault Charge Misdemeanor 2346-CR02117; 8/30/2024 Domestic Assault Third Degree 2446-CR00104-01. January 8th 2025 is his final disposition before the court for these charges.
User's recommendation: Find a more reliable auto shop.
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