Mitchell Plumbing Heating And Cooling
Mitchell Plumbing Heating And Cooling Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mitchell Plumbing Heating And Cooling has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; Mitchell Plumbing Heating And Cooling reviews note problems with customer service, high price level, and slow responses.
Positive Feedback
Reviewers value the company location and note technicians attended service calls even when follow-up was slow.
Negative Feedback / Risk Areas
- Slow or no manager response and reliance on dispatchers causing delays and unresolved leaks.
- Alleged improper sizing and defective AC installation leading to repeated repairs and high costs.
- Reported customer complaints about billing for service calls and disputed warranty obligations.
Key Takeaways for Future Customers
- Get written scope, warranty and sizing confirmation before purchase and document service interactions.
- Expect potential delays in customer service and verify costs for service calls and repairs upfront.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mitchell Plumbing Heating And Cooling has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; Mitchell Plumbing Heating And Cooling reviews note problems with customer service, high price level, and slow responses.
Positive Feedback
Reviewers value the company location and note technicians attended service calls even when follow-up was slow.
Negative Feedback / Risk Areas
- Slow or no manager response and reliance on dispatchers causing delays and unresolved leaks.
- Alleged improper sizing and defective AC installation leading to repeated repairs and high costs.
- Reported customer complaints about billing for service calls and disputed warranty obligations.
Key Takeaways for Future Customers
- Get written scope, warranty and sizing confirmation before purchase and document service interactions.
- Expect potential delays in customer service and verify costs for service calls and repairs upfront.
Media from reviews
Turn one complaint into a collective action
Pittsburgh, Pennsylvania
Water leaked from pipe in furance and rusted out part .floor side and so on
- - I called for an air conditioner repair.
- - A furnace installed 2 years ago has water damage.
- - It has been 7 days with no reply from the furnace rep.
I ca!led for a air conditioner repair.repair man discovered furnace unit that I had put in about 2 years ago had water damage.I need a new air conditioner and at Mitchell plumbing states he is still waiting for furnace rep.to get back to him.It's been 7 days.I am still waiting for a response.manager never gets on phone and has a female dispatch person to relay new sagent until manager should be talking to menotn
Complete AC Consumer rippoff
- - Mitchell PHC installed a Rheem AC unit too small to cool the house.
- - Coils defective and failed early; about $1,500 in repairs.
Mitchell PHC installed a Rheem AC unit that can not adequately cool the house as it is too small a unit. The Rheem unit is also defective with faulty coils that failed in the first few years requiring $1,500 in repairs.
Mitchell and Rheem hid that there was a class action suit against them and presented the product as quality. Now fixed a great cost, Mitchell repudiates any obligation to an imp[lied warranty for a products normal durability and violates State and Federal consumer and warranty law. Mitchell engaged in deceitful and negligent service charging for service calls and never diagnosing the problem. Produced fabricated report with misleading results.
Had to hire experts to get to the bottom but cost to litigate is far too expensive. Stuck with junk and repair bills that the unit can't cool as it is too small - cost high utility bills, degrades property value and has to be replaced total ripoff even with the law on my side
- Complete fraud and consumer ripoff
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Y’all are idiots lol. if you know so much about it why didn’t you just install it yourself… that way you could have put whatever sized unit you want in.
crooks like Mitchell and Home Depot don't resolve complaints. They don't care - they are crooks