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Verified Reviewer
New Reviewer

Truly no service at all

What do you need to know is that their customer service team isn't available, in my situation took four entire days to come back to me leaving me waiting and wasting my time losing money and then to make their own lives easier withheld my payment despite it being clear that the guest had lied,.

User's recommendation: Just accept the customer service is all about them not you.

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ID
#2919484 Review #2919484 is a subjective opinion of poster.
Pros
  • Variety
Cons
  • Poor customer service
Loss
$42
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lost reservation, no refund.

STAY AWAY. They lost my reservation, refused to issue a refund, and the ID verification process is terrible. BEWARE!

User's recommendation: STAY AWAY!

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ID
#2195849 Review #2195849 is a subjective opinion of poster.
Cons
  • Poor customer service
  • Amateur system
  • Id verification
Loss
$52
Preferred solution
Full refund

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