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Mississippi Power

Mississippi Power

www.mississippipower.com
What is your customer experience with Mississippi Power?

Mississippi Power Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mississippi Power has a 3.0 star rating from 3 reviews, consumers are mostly neutral, and 100% of users would likely recommend. Reviewers note a medium price level and value the website and refund and cancellation policy.

Key Takeaways for Future Customers

  • Mississippi Power reviews mention the Mississippi Power Marketplace offering free Nest thermostats with shipping costs.
  • Call to report hazards; crews were dispatched after a customer report.
  • Watch for billing and direct draft issues and follow up on refunds through customer service.

Negative Feedback / Risk Areas

  • Customer complaints about Nest thermostat reliability.
  • Billing problems: missing direct draft payments and difficulty resolving charges.
  • Potential confusion over refunds and who to contact beyond the 800 number.

Positive Feedback

Field crews respond to reported hazards and at least one reviewer received a refund, indicating refunds can be processed.

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Media from reviews

Mississippi Power - NEST thermostat
Mississippi Power - NEST thermostat - Image 2
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Featured
Stephen H Zdn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

NEST thermostat

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AI Highlights
  • Nest thermostat from Mississippi Power Marketplace was free.
  • Shipping was $16.62; I saved it for later.
  • AC tech says Nest thermostats are unreliable.
Mississippi Power - NEST thermostat
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Mississippi Power - NEST thermostat - Image 2

Last September, I got a Nest thermostat from Mississippi Power Marketplace. The thermostat was free, and the shipping was $16.62.

I have been saving the thermostat until I need it. Today, I spoke with my AC man about my unit and informed him that while he is here, he can change out my thermostat and put the Nest in. He told me that Nest thermostats are one of the most unreliable and troublesome thermostats on the market.

He said that is probably why Mississippi Power was giving them away. So, I will just hang on to this unless I absolutely need it in a jam.

User's recommendation: Don't get a NEST thermostate

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Anonymous
map-marker Idaho Falls, Idaho

Big tree limbs laying on power lines at my sons house At 5907 Elder St Moss Point,Ms.

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AI Highlights
  • The lady I talked to turned it in for a crew to go out.
  • The crew will remove limbs from the power lines today to prevent power loss in cold weather.

The lady I talked to did turn it in for a crew to go out to the site . She was glad I had called & turned in as a potential dangerous issue.

I believe that the work crew will see to removing the limbs off of the power lines. I feel confident that it will be taken care of today before anyone has the risk of losing power during this cold weather.

User's recommendation: Call if you see a potential hazard..it helps the power crews to know where they are needed.

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Roger H Lwg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They refunded my money

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They refunded my 165 dollars ,_I think it was because of pissed consumer website Thanks I love this website

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Roger H Lwg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gulfport, Mississippi

Bill payment

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AI Highlights
  • Direct draft on July 12, 2024; Miss Power says it was not received.
  • I'm on disability; paying early caused a double payment and I want a credit or refund.
Updated by user Aug 16, 2024

Nothing happened

Original review Aug 16, 2024

I had a direct draft from my Cadence checking account on July 12, 2024, over a month ago. I have a bank statement to prove it, but Miss Power says they did not receive it.

I called my bank and several people at Miss Power, but no one knows anything. I always pay my bill early, but it has put me a month behind because I had to pay it twice. I draw disability because I'm very sick. I don't know what else to do.

Please, can someone tell me who to talk to besides the 800 number on the bill?

All I want is to either apply it towards next month or have my money refunded. Thanks.

Loss:
$165
Cons:
  • Cant find my money

Preferred solution: Deliver product or service ordered

User's recommendation: Don't do direct draft with miss power

View full review

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