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Mississippi Coast Harley Davidson

Mississippi Coast Harley Davidson

www.coastharley.com
What is your customer experience with Mississippi Coast Harley Davidson?

Mississippi Coast Harley Davidson Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Mississippi Coast Harley Davidson has a 5.0 star rating from 1 review with generally positive sentiment; reviewers praise friendly staff, low price level, and valued customer service.

Positive Feedback

Staff are personable and welcoming, reasonable bike and parts pricing, good selection, and prompt service for many routine jobs.

Negative Feedback / Risk Areas

  • Service-related customer complaints about damaged bikes and poor repairs leading to costly follow-up work.
  • Reports of rude sales interactions and limited management responsiveness.
  • Concerns about billing for repairs and unclear inspection of used trade-ins.

Key Takeaways for Future Customers

  • Read Mississippi Coast Harley Davidson reviews and ask about service warranties before purchase.
  • Inspect used bikes thoroughly and get written repair estimates; confirm who handles post-service issues.
  • Expect friendly showroom staff and competitive pricing but verify major service work details in writing.
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Hoover Lri

Mississippi Coast Harley-Davidson great little home town dealership.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Friendly, personable staff made me feel at home.
  • - Bike prices were reasonable with no extra charges.
  • - 50k service by Harry was outstanding and fast.

Wonderful dealership! Very personable staff.

They made everyone that walked in feel right at home offered coffee, asked about my ride. No high pressure. Great selection of clothing and neat stuff not found at other dealers. Their bike prices seemed very reasonable - not a bunch of extra charges like other places.

50k service on my bike was outstanding. Harry did it right and fast and offered all kinds of tips on bike care. Parts guy found me some new bling.

The owner was on the showroom floor talking to us and other customers. The local riders told us the best places to grab a ***.

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Anonymous
map-marker Pleasanton, California

Mississippi Coast Harley Davidson - Horrible Service Review from Pleasanton, California

AI Highlights
  • - Sales staff are rude and the service department is horrible.
  • - They say the bike was broken by the shop and sold as is; repairs cost $1,400.

 Biloxi, Mississippi

The worst salesmen and horrible service department. They break your bike and claim its not their fault, If I pay for new part they will do the labor for free, I sholdnt of had to pay for anything they broke!

I complain to the sales man that sold us the bike and he litterly yells at me and tells me he doesnt have time for my drama, number 1, im not a drama queen and number 2, you sold us a used bike that ended up back in the shop 75 miles later. I understand that as is means as is but I was also informed while he was yelling at me that when they get trade ins, the bikes are not inspected, are only polished up and put out for sale. Was told if they rode in on them, that was good enough to resale them. Im out several 9 grand for the bike and $1400.00 for repairs and still have a bike that needs more repairs.

Manager never to be found nor the owner. Just a rude nasty salesman and very *** service techs.

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Anonymous
map-marker Gulf Shores, Alabama

Service destroyed my bike

AI Highlights
  • - Took bike in for 40k service; cams issue found; loose bolt leaked oil.
  • - They'd fix only if I pay $150 for a fluid change; wires cut, lights fail.

took bike in for 40k service. service department found small issue in cams.

9k miles later shoe is covered in oil due to tec left bolt loose. dealer doesn't feel its his problem. finally agreed to fix if I spend 150 on fluid change. now I find out that when performing fix they cut several electrical wires and now lights and gas gauge doesn't work.

cuts were not accidental. worst 3grand I ever spent and now I have to wonder what else they broke.

wont go back due to what they have done so far is only made it worst.

Loss:
$3000
View full review
1 comment
Guest

The worst salesmen and horrible service department. They break your bike and claim its not their fault, If I pay for new part they will do the labor for free, I sholdnt of had to pay for anything they broke!

I complain to the sales man that sold us the bike and he litterly yells at me and tells me he doesnt have time for my drama, number 1, im not a drama queen and number 2, you sold us a used bike that ended up back in the shop 75 miles later. I understand that as is means as is but I was also informed while he was yelling at me that when they get trade ins, the bikes are not inspected, are only polished up and put out for sale. Was told if they rode in on them, that was good enough to resale them. Im out several 9 grand for the bike and $1400.00 for repairs and still have a bike that needs more repairs.

Manager never to be found nor the owner. Just a rude nasty salesman and very *** service techs.

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