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Mission BBQ

Mission BBQ Reviews

mission-bbq.com
What is your customer experience with Mission BBQ?

Mission BBQ Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.9 star rating from 6 reviews; consumers are mostly dissatisfied. Reviews cite cold food causing illness, health and cleanliness concerns, rude staff, and high prices with problems around discounts and the website.

Key Takeaways for Future Customers

  • Check recent Mission BBQ reviews before visiting and expect potential service issues.
  • Confirm order details and pricing to avoid unexpected charges after a credit card sign up prompt.
  • Be prepared to question customer service responses on complaints and food temperature.

Negative Feedback / Risk Areas

  • Repeated Mission BBQ customer complaints about cold food and food-safety risks.
  • Reports of rude or inattentive staff and poor manager follow-up on complaints.
  • Issues with discounts, website experience, and unexpected billing or sign-up prompts.

Positive Feedback

Staff taking orders were described as polite in at least one report.

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Show reviews that mention
restaurant opening dora restaurant complaint sorry manager location lauderdale blvd male sides
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Andelyn Rfv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Find out about Mt Dora restaurant opening?

AI Highlights
  • - Video chat about Mt Dora restaurant opening date.
  • - The call was redirected to a credit card sign-up.
  • - I explained four voicemails had been returned.

talked to someone on video chat about a restaurant opening date and it was was transferred to a credit card sign up.. All I wanted was information about the Mt Dora restaurant opening..

I explained that I had 4 phone call voicemails and now had been returned.. My name is Greg Carson and my phone number is 678-674-****

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Andree Yhq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

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AI Highlights
  • - Visited Mission BBQ in FL.
  • - Sides claimed included, brisket rose to $21.99.
  • - Manager apologized; needs training; candy vendors allowed.

I havent been at a Mission BBQ in years. I went to the new location on Commercial Blvd, Ft Lauderdale Fl.

The male took my order and asked me what sides I asked if they were included, he said yes! So my $13.99 brisket went to $21.99.

I called a manager and explained what happened, she said sorry and he needs more training!

WTF. Then the allow outside people to come in and sell their candy etc WHAT!!!

User's recommendation: Do not go to this location

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Lyle S Zpy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbia, Maryland

Horrible food they serve was cold

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AI Highlights
  • - Food was served cold.
  • - A replacement plate was incorrect and the replacement was unsatisfactory.
  • - The food remained cold after replacement.
Contains 1 confidential file for company representatives

Our food was served cold they gave me another plate that was incorrect and was still unsatisfactory 2 minutes later the food was cold it seems like they are trying to make people sick serving cold food..

Loss:
$64
Pros:
  • Person that took our order was polite
Cons:
  • Our food was cold when served made us sick
  • Other plates were cold within minutes

Preferred solution: Full refund

User's recommendation: No way I wouldn’t want to be getting other people sick from being served cold food.

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Lyle S Zpy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BBQ 3 meat sampler and shrimp was cold when we got it and complained and the next plate was cold within minutes. It made my wife and I nauseous all night long( sick to our stomachs.

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AI Highlights
  • - Our food was cold and the dining area wasn't cold enough.
  • - The order was remade hot but cooled quickly.
Contains 1 confidential file for company representatives
Updated by user Sep 17, 2023

Cold food I’ll never go back

Original review Aug 18, 2023

Our food was cold and they werent really busy and took it back and the manager gave us a supposedly hot remake of our order and within minutes it was cold again and the dining room table area wasnt cold enough to have our food to get that cold that quick. Its like they dont know how to prepare food so people dont get sick.

User's recommendation: Make sue your good is hot ours was cold and then cold within minutes

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Michael C Egs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Haven't heard back first about my complaint

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AI Highlights
  • - Items were out; I waited after ordering.
  • - Staff position near the counter seemed offensive.
  • - I will not return or recommend this restaurant.
Contains 1 confidential file for company representatives

7/3/23. 15 min b4 close I came into the Fredericksburg, VA restaurant.

They were out of quite a few items. I placed an order and while waiting, got a drink excusing myself as I passed a female employee whose complete upper body was laid where my food was to be served. Her legs were stretched completely open causing anyone to have to excuse themselves.. Upon returning, I suggested to the young lady her position was problematic and could be found offensive.

She ignored my statement and me. As a result I will never purchase from or recommend your restaurant to anyone.

I find it hard to believe any customer would not find the young woman's actions and response offensive. Please note: the security camera should accurately confirm NY view and the employee's positioning on the counter where food is being served.

User's recommendation: Employees putting their body on the counter where food is being served. When a customer speaks to an employee they should not be ignored. They should consider their suggestion and respond affirmatively.

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Seema Ygr

Rude worker

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Lobby lady Laura made me feel like I was a bother to her. Seemed as if only men were her priority!!!

User's recommendation: If your a man she will talk to you

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Tanush Eue

Complaint

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AI Highlights
  • - A puppy was brought inside for coworkers to greet and touched the counter.
  • - Manager said pets are allowed; reviewer plans to report to Health Dept.

Employee brought new puppy inside for other workers to greet, touching puppy while leaning over counter, (the cook). She did wash her hands, thankfully.

Brandon the manager, appears to be ok with it, until I expressed I didnt care to have my food and pet in the same counter space, I didnt order after the excuses from the manager, Im concerned he didnt think that was a health concern, his justification was pets are allowed. However it was the counter. I advised him I would contacting the Health Dept.

for forth understanding and to report the issue.

Disappointed with Leadership and health concerns. Locuation, Fredericksburg Va

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