Lyle S Zpy

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Verified Reviewer
| map-marker Elkridge, Maryland

BBQ 3 meat sampler and shrimp was cold when we got it and complained and the next plate was cold within minutes. It made my wife and I nauseous all night long( sick to our stomachs.

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Mission BBQ - BBQ 3 meat sampler and shrimp was cold when we got it and complained and the next...
Updated by user Sep 17, 2023

Cold food I’ll never go back

Original review Aug 18, 2023
Our food was cold and they werent really busy and took it back and the manager gave us a supposedly hot remake of our order and within minutes it was cold again and the dining room table area wasnt cold enough to have our food to get that cold that quick. Its like they dont know how to prepare food so people dont get sick.
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User's recommendation: Make sue your good is hot ours was cold and then cold within minutes

Lyle S Zpy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

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Verified Reviewer
| map-marker Columbia, Maryland

Horrible food they serve was cold

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Mission BBQ - Horrible food they serve was cold
Our food was served cold they gave me another plate that was incorrect and was still unsatisfactory 2 minutes later the food was cold it seems like they are trying to make people sick serving cold food..
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Loss:
$64
Pros:
  • Person that took our order was polite
Cons:
  • Other plates were cold within minutes
  • Our food was cold when served made us sick

Preferred solution: Full refund

User's recommendation: No way I wouldn’t want to be getting other people sick from being served cold food.

Michael C Egs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Baltimore, Maryland

Haven't heard back first about my complaint

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Mission BBQ - Haven't heard back first about my complaint

7/3/23. 15 min b4 close I came into the Fredericksburg, VA restaurant.

They were out of quite a few items. I placed an order and while waiting, got a drink excusing myself as I passed a female employee whose complete upper body was laid where my food was to be served. Her legs were stretched completely open causing anyone to have to excuse themselves.. Upon returning, I suggested to the young lady her position was problematic and could be found offensive.

She ignored my statement and me. As a result I will never purchase from or recommend your restaurant to anyone.

I find it hard to believe any customer would not find the young woman's actions and response offensive. Please note: the security camera should accurately confirm NY view and the employee's positioning on the counter where food is being served.

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User's recommendation: Employees putting their body on the counter where food is being served. When a customer speaks to an employee they should not be ignored. They should consider their suggestion and respond affirmatively.

Seema Ygr
map-marker Hyattsville, Maryland

Rude worker

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Lobby lady Laura made me feel like I was a bother to her. Seemed as if only men were her priority!!!
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User's recommendation: If your a man she will talk to you

Tanush Eue
map-marker Naperville, Illinois

Complaint

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Employee brought new puppy inside for other workers to greet, touching puppy while leaning over counter, (the cook). She did wash her hands, thankfully.

Brandon the manager, appears to be ok with it, until I expressed I didnt care to have my food and pet in the same counter space, I didnt order after the excuses from the manager, Im concerned he didnt think that was a health concern, his justification was pets are allowed. However it was the counter. I advised him I would contacting the Health Dept.

for forth understanding and to report the issue.

Disappointed with Leadership and health concerns. Locuation, Fredericksburg Va

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