
Mission Archery
Mission Archery Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mission Archery has 1.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Poor Customer Service
For the first time I purchased "Lighted Bolts". Mission did NOT supply any information on how they operate or that they can be turned off once lit.
I had no idea how they worked and did not know you can turn them off.
They went dead and I requested Mission Archery to replace them as a good will customer service and since they never gave any instructions as to turning them off. They refuse and I will no longer do business with them.
Preferred solution: Just replace the bolts that are not working
Mission Archery; Sparta Wisconsin has my crossbow and will not return it.
I am/was a customer of Matthews Archery Inc. dba Mission Archery.
I received a crossbow model MXB 360 as a gift, after a short while of having the crossbow it would randomly release arrows after being loaded. I contacted Mission Archery regarding the problem of the random discharging and the dangers it posed. After providing details from the crossbow I was informed that the product was under consumer safety recall for a manufacturing defect. I was instructed to send the crossbow back due to the recall and that they would fix it or replace the crossbow.
This was over a year ago and after many calls to customer service I have received various answers regarding the status of my crossbow from it would take a couple of weeks to repair, to not knowing where my crossbow was at due to a move, to complete denials that they still even have my crossbow. To date I still have not received my original crossbow or the replacement crossbow, and I have been lied to on numerous occasions.
I would strongly encourage anyone looking to patronize this business or purchase their products to reconsider. I thought that they would stand behind their product yet this is not the case at all.
- Dishonest business practices
Preferred solution: All I want is my original crossbow returned.
Companies Similar to Mission Archery
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.