Missacc
Missacc Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Missacc has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Go to David’s Bridal".
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
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Verified Reviewer
Sent wrong item and won’t refund
I ordered a dress for my wedding with custom sizing.
The dress received was not the same pictured, nor is the fabric is stated it would be on the website (Charmuese has a sheen to it and is not stretchy). The sizing was also too big.
I spoke to someone online who said to contact the after sales team for a refund.
But the sales rep refused to refund the dress because I got custom sizing.
She offered $30 for alterations ( I dont know where you can get alterations for that price).
I replied with a photo of the alterations order, totally $400, as well as comparisons of the dress received and the one advertised, which show that mine had a belt (to cover messy seam work). No one has replied after two days.
Lesson: never trust online stores!
- Poor customer service
Preferred solution: Full refund
User's recommendation: Go to David’s Bridal
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Hi. I’m sorry for your issues with Missacc.
I can’t even find an email address for Missacc to write to. The link doesn’t work. I tracked my shipment this morning and it stated that my dress was ‘handed to me’ at 2110 hrs last night. It wasn’t and hasn’t been delivered.
I’m trying to contact them.
Can you help with an email address. Thank you.
support@***.com is who my emails are coming from