Misfits Health Reviews
Misfits Health Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
4.5 star rating from 1 review; consumers are mostly satisfied and the single detailed review mentions direct CEO contact and efforts to address issues, relevant for Misfits Health reviews.
Positive Feedback
CEO engagement and a willingness to investigate shipping timelines were noted, showing responsiveness to individual customer concerns and intent to improve customer service.
Negative Feedback / Risk Areas
- No callback and no reply back leading to complaints about order follow up and delivery.
- Reported no delivery and lack of tracking follow-up for missing packages.
- Limited customer service availability in North America impeded issue resolution.
Key Takeaways for Future Customers
- Read Misfits Health reviews and ask about shipping timelines before ordering.
- Confirm tracking and follow-up procedures to avoid unresolved Misfits Health customer complaints.
- Check auto-ship or membership terms and preferred contact methods given limited phone/chat support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
4.5 star rating from 1 review; consumers are mostly satisfied and the single detailed review mentions direct CEO contact and efforts to address issues, relevant for Misfits Health reviews.
Positive Feedback
CEO engagement and a willingness to investigate shipping timelines were noted, showing responsiveness to individual customer concerns and intent to improve customer service.
Negative Feedback / Risk Areas
- No callback and no reply back leading to complaints about order follow up and delivery.
- Reported no delivery and lack of tracking follow-up for missing packages.
- Limited customer service availability in North America impeded issue resolution.
Key Takeaways for Future Customers
- Read Misfits Health reviews and ask about shipping timelines before ordering.
- Confirm tracking and follow-up procedures to avoid unresolved Misfits Health customer complaints.
- Check auto-ship or membership terms and preferred contact methods given limited phone/chat support.
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Verified Reviewer
Resolved: NO Customer Service system
- - Henry Sether listened; company aims to meet needs with limits.
- - Shipping timelines for North America are under review; tracking needs more follow-up.
Company fixed the issue and I have been provided with full refund. As per the revised review.
Like other small companies that are funded by a short list of investors, resources are limited. We talked at length about the customer service gap in North America and the desire for Misfits Health to improve. Shipping timelines are being investigated and I expect they will have more concrete options for this UK based companys North American market. Sending tracking numbers is good once shipped but there needs to be beaucoup more follow up in anomalous situations when packages dont arrive within a certain acceptable date.
Thank you Henry and best of luck.
P.S.
you still need humans available on the phone (or at least chat) to get interaction and keep the actions needed to satisfy customers moving. Thank you.
- Nil
- No delivery
- No call back
- No reply back
Preferred solution: Full refund
User's recommendation: Stay away unless you like to pay for things that never arrive
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