by PissedConsumer1540835 #1540835
Ordered a $500 mirror for bathroom reno. Came shattered although box intact.
Wasn't packed very well for a glass item. UPS came back to pick it up after phone/contact issues with customer service. No real easy contact with CS. Still waiting for mirror which now seems to be lost.
Giving them another few days before I cancel and get a refund. Too many other great companies with great CS to have a run around with this.
Mercari - Received broken item
by VexedNuthatch #14132511.0
I paid $121 for a large decorative mirror. The post describes the mirror in “Like New” condition. We just received the mirror & it has two large pieces broken of two corners. I am requesting to return the mirror at the seller’s expense & receive a full refund. Thank you for your assistance in resolving this issue. Thank you, Missi Burley 817-729-5025
As Seen On Tv - Flexible Mirror
As Seen On Tv
by BrilliantGreatWhiteShark239 #1511922
I ordered 2 flexible mirrors. They arrived April 8 in separate packages.
One mirror was fine. The second box contained ONLY 2 mirrors, no connection tube with the suction cup. I have called 3 phone numbers, all not working. Can't reach a human anywhere!
What do I do with this box of 2 mirrors? THIS IS REALLY POOR CUSTOMER SERVICE!!! Lorretta Lauck
Ezbuy - BS SERVICE
by PissedConsumer1349892 #1349892
Judge for yourself and see if it’s a fair reply I’ve been a loyal Ezbuy customer for years but this incident made it lost another customer (and my friends and family) They did not even tape the box properly resulting in a loose stretch of tape
by CelebratedGiantClam685 #13135411.0
Arrow Glass has terrible customer service and cannot cut custom mirrors. They made 4 attempts to cut 2 mirrors for my home and each time there were major issues with the mirrors not fitting and looking terrible. Even the installers noted how bad the fit and cut looked....
by SuperbMarmot #14398012.5
I purchased a large floor standing mirror a few weeks ago. within a week a crack appeared at the bottom. about a week later two larger cracks appeared. I called customer service and they told me it wasn't covered because it's an accesory. the mirror was $600 and they...
Kirklands - Complaint
by FearlessMaineCoon #12703451.8
So I bought a long mirror and I live an hour away from the store. When I got the mirror hone it was separated from the wood underneath the cardboard in the corner.
The store has no others like it The manager gave me the number to customer service and they will not ship me another mirror.
This is extremely frustrating as the mirror was 109.99 and I had 30 percent off. So unfair.