Mirch Masala Customer Care Review

just rang belgrave road leicester mirch masala for the staff to have thier laugh with thier colleagues whilst me being on the phone to them trying to place an order. customer service is not even in thier agenda!!! really poor customer service and didn't even get an apology from the manager when i asked to speak to him! managers word 'things like this happen in life'
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ID
#941400 Review #941400 is a subjective opinion of poster.
Location
Braunstone, England
Service
Mirch Masala Customer Care
Reason of review
Poor customer service

Mirch Masala Owner Review from Englewood, Colorado

Owner reacted so abusive using many expletives when the customer reasonably complained about the highly low substandard food and asking about no paneer in the advertised saag paneer. After bullying and yelling at the lady customer, he (a short-height ill-tempered ill-mannered *** foreign country owner of the place) was overreacted and shouted with " do whatever you can do" . Unfortunately we were left with no other choice except discussing these serious issues to file a police complaint/litigation, even we were not given a chance to pay since he immediately reacted with using strong *** words. As a matter of fact, the customer has full right to be heard, however this restaurant completely fools us by selling stinky food and destroying the label of INDIA for his own petty profit. How disgusting he is....please never ever go there and just help us file a report in the food inspection department, if you occurred to the same common experience ! SHAMEFUL ACT , WORTH NEGATIVE STARS!
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1 comment
#1189394

Mirch Masala is pathetic. Don't ever visit there.

ID
#887965 Review #887965 is a subjective opinion of poster.
Location
Englewood, Colorado
Service
Mirch Masala Owner
Cons
  • Disgusting behavior when complained
Reason of review
Poor customer service

About

Top Mirch Masala Services

Owner, Customer Care

Summary

Mirch Masala is an Indian restaurant in Groton, Connecticut. It offers traditional dishes of Indian cuisine - various appetizers, tandoor dishes grilled in clay oven, salads and soups, biryani, naans and rotis, vegetarian meals and meat dishes of lamb, chicken, goat, and seafood. Tables can be booked online or by phone. There is a banquet hall which can serve 100 people. The restaurant also provides catering services. Home delivery is also possible, and it’s free for orders above $30. Lunch Buffet Hour is from Tuesday to Friday from 11.30am to 2.30pm at $10.95 and Saturday to Sunday from 11.30am to 3pm at $12.95. Mirch Masala is closed on Mondays.

Mirch Masala reviews and complaints

Mirch Masala is ranked 401 out of 2708 in Cafes, Restaurants and Bars category

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