map-marker Braunstone, England

Mirch Masala Customer Care Review

just rang belgrave road leicester mirch masala for the staff to have thier laugh with thier colleagues whilst me being on the phone to them trying to place an order. customer service is not even in thier agenda!!!

really poor customer service and didn't even get an apology from the manager when i asked to speak to him! managers word 'things like this happen in life'

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Reason of review:
Poor customer service
map-marker Englewood, Colorado

Mirch Masala Owner Review from Englewood, Colorado

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Owner reacted so abusive using many expletives when the customer reasonably complained about the highly low substandard food and asking about no paneer in the advertised saag paneer. After bullying and yelling at the lady customer, he (a short-height ill-tempered ill-mannered *** foreign country owner of the place) was overreacted and shouted with " do whatever you can do" .

Unfortunately we were left with no other choice except discussing these serious issues to file a police complaint/litigation, even we were not given a chance to pay since he immediately reacted with using strong *** words. As a matter of fact, the customer has full right to be heard, however this restaurant completely fools us by selling stinky food and destroying the label of INDIA for his own petty profit.

How disgusting he is....please never ever go there and just help us file a report in the food inspection department, if you occurred to the same common experience ! SHAMEFUL ACT , WORTH NEGATIVE STARS!

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  • Disgusting behavior when complained
Reason of review:
Poor customer service
1 comment

Mirch Masala is pathetic. Don't ever visit there.

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