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Mipod

Mipod

mipod.com
What is your customer experience with Mipod?

Mipod Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mipod has a 4.1 star rating from 1 customer review; consumers are mostly satisfied but specific shipping and support issues are reported.

Positive Feedback

One reviewer praised the flavor and called it a preferred brand, and noted a previous responsive resolution for a broken vape in past orders, which appears in Mipod reviews.

Negative Feedback / Risk Areas

  • Repeated missing package and unclear tracking information.
  • Difficulty reaching customer service and slow or no responses.
  • Occasional damaged product on arrival and inconsistent refunds or replacements.

Key Takeaways for Future Customers

  • Expect good product flavor but verify shipping options and protections before ordering.
  • Be prepared for potential delays resolving Mipod customer complaints through support channels.
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Resolved: Missing package

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AI Highlights
  • - The last three Mi-Pod orders had issues, including a missing package for over a month.
  • - Broken vape and missing package; tracking is unclear despite contact attempts.
Contains 7 confidential files for company representatives
Updated by user Oct 03, 2023

Company fixed the issue and I have been provided with product replacement.

Original review Jul 11, 2023
I have made several orders with this company and the last 3 were problematic after having a few successful packages delivered. My first problem was a broken vape, and the 2nd one I had a package that did not arrive and now I have a another package/order that has been missing over a month.

I ordered it on the last day of May and the next day I received an email that said it had shipped and then it completely just disappeared after a few days. The tracking numbers did not give me any helpful information, each website says something different, and I just cannot find any info. I have emailed Mi-Pod, I have left messages, and I have also tried to contact the apps, Shop and Route (it was protected with Routes shipping protection policy and they still cant get any information. At this point Im not even worried about the first two issues, I think they sent me a replacement for the broken one but honestly I cant remember.

I know that they were responsive about that problem though. Im not sure why this time. Its so difficult to talk to anyone much less find my package or get a refund or replacements.

If somebody who works for Mi-Pod can contact me that would be great. Please email me at
lambada_favors0i@***.com
Loss:
$56
Pros:
  • One flavor and brand i like to smoke
Cons:
  • Shipment time inconsistent and varies
  • Missing package and not getting answers
  • One broken vape

Preferred solution: Deliver product or service ordered

User's recommendation: Prepare for either a long wait time or to not receive your order at all….

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