Customer service non-existent

After paying over 4000 for roughly 50 feet of gutters from Minuteman LeafGuard Gutters in Hudson Ma, I discovered that these gutters don't even come close to being able to handle heavy rain - the water flows right over the gutter onto the deck, a situation I was paying to avoid. I complained over TWO MONTHS ago to the installer and have not hear a peep back. They were very prompt in taking my money but I doubt that I will ever see them again. They may be great at keeping leaves out, but keeping water out was not expected. I have no idea if they can even fix the problem, but at the very least they should come out and look at the situation. In my opinion gutters should handle water first, leaves second. Would not recommend this company to anybody.
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ID
#670978 Review #670978 is a subjective opinion of poster.
Location
Wilton, New Hampshire
Product
Leafguard Gutter
Pros
  • Prompt installation
Cons
  • No customer service to resolve problem
  • Poor performance
Reason of review
Poor customer service
Loss
$4000
Preferred solution
Let the company propose a solution

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