
Minute Clinic
Reviews and Complaints
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Verified Buyer |I should have taken my money someplace else .
This lady at one of your locations . Encounter NO. 53341**** trying to take my job from me my livelihood .
Preferred solution: Full refund
User's recommendation: Go someplace else ! I will never use this place ever again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Visit
I had to take my wife in who was very sick in bed only to be told by the nurse Practitioner that the medication she needed cant be prescribed because she is currently not sick enough. Shortly after, I was asked to leave because as the nurse practitioner said I dont want to go through this again.
I guess the response of being told your loved ones have to suffer with the home remedies that havent been working for the last few days. Who knew? Dont they take an oath to help patients? What about ethics?
These are the questions I would be asking the doctor supervising the nurse practitioners if I could find contact info for said doctor.
Ive tried minute clinic and CVS with no luck. If youre sick and your doctor cant see you for a few days, skip this place unless you like being aggravated and throwing money away.
Preferred solution: Someone needs to lose their license to practice medicine.
User's recommendation: Run!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Very poor service
- She was friendly but thats as good as it gets
- Lack of follow up and communication
Preferred solution: Let the company propose a solution
User's recommendation: DO not use Minute clinic. They have no idea what they are doing
Way off on diagnosis
Preferred solution: It would be nice if I have a $0.00 copay for this visit as we had to go to the ER following night due to severe pain and with the wrong diagnosis delayed time to oral surgeon.
User's recommendation: Stick to your local urgent cares and or ER
Ripping people off
User's recommendation: Go somewhere else
Do not Use Minute Clinic for COVID Testing for PreFlights
My wife and I used CVS Pharmacy's Minute Clinic to get our Preflight COVID tests. The results are required 48-24 hours before the flight.
We chose CVS because--last year when COVID was worst--they processed both of our specimens in less than 24 hours.
My wife's results came in in less than 20 hours, but mine have not and the flight leaves in 4 hours. We understand they said it may take 1-2 days to process, but we submitted the specimens together knowing it might take longer than 24 hours.
The Minute Clinic customer service is worthless. They repeated a script and did not help. No one can call LabCorp and find out what the issue is, or ask for a specimen to be expedited.
Thankfully, I went to Andor Lab and got a rapid antigen test.
They told us it would take up to 12 hours.
I got the results in less than an hour because of their great people.
My wife and I suggest not using Minute Clinic for preflight Covid testing. Use Andor Labs instead.
User's recommendation: My wife and I suggest not using CVS Minute Clinic for preflight Covid PCR testing. Use Andor Labs instead.
Working with the billing people has been total nightmare. I still receive bills that should be going to my insurance provider. Several phone calls back and forth and still has not been corrected.
User's recommendation: DON’T use The Minute Clinic!
Deceptive, not helping, and then bill for non-service
came in because of high blood pressure readings. Wait 1/2 hour, then took ten minutes to get all financial/insurance info, then call in supervisor to tell me that nothing they can do for me here and that i need to go to emergency hospital.
Took another 10 minutes to train the new employee how to input billing in the computer and then charged me for $159 dollars! For doing nothing except taking down my financial info and ask how I am doing, what my blood pressure were and why I am coming in! CVS clinic is a total rip off!!! avoid at all cost!!
They are not ther to help you! they are there to take your money and then tell you that you should go to the hospital for help! Total scam, total rip off!
I am also filing complaint with the Attorney General office so they can investigate and stop CVS clinic from scamming and put other people health in danger. Please don't be fooled like I am, avoid them at all cost, go to your doctor or emergency hospital, because that is what they will tell you if you go to CVS clinic and then charge you $159 dollar for just telling you that and do nothing for you!!!
- Scam scam scam
Preferred solution: Apology
User's recommendation: Avoid CVS clinic at all cost! they will do nothing for you! SCAM! SCAM! SCAM!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Complaint
27 December I had an appointment for PCR test at CVS in Syosset NY on 55 cold spring road. I've arrived there at 10:15 I saw closed sign on the door of minute clinic.
Asked the people who work there at CVS they said they usually open at 09 AM but this morning no one showed up. Well, I waited until 09:45.
They put me in such a difficult situation. I had an international flight the next day and got my PCR test done paying another 200 USD to a place at Kennedy Airport. Not to mention I lost already 150$ and didn't get my PCR test.
I want my MONEY BACK
Very unprofessional. I don't know what to say anymore.
Umit Isgorur
- No service
- Complete lack of customer service
Preferred solution: Full refund
Need results of Covid test results today!
Very upset
My daughter's driver's license physical cost $90. All other clinics charge $50.
I was never told the price when I made the appointment online. I would like a refund of $40 or I will never come back and share my experience with everyone I know.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute a charge for televisit
Preferred solution: Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Arrived for flu & shingles shot. Rude pharmacy clerk said I didn't have an appt.
Since I was going to off Christmas week for vacation, I went online to my CVS acct at 6300 Johnson Dr, Mission, KS 66202. I had to keep scrolling to find an appt available at my CVS.
Though I had to wait a week, I booked it for today, 12/30 at 12:30. I never got an email or any confirmation #. Only said to wear a mask. When I got there, they couldn't FIND the appt & told me to go home & get the confirm #.
I said I didn't GET one. Same thing happened last year. I said well, since I booked the appt online, it should still be open. She rudely replied "We don't take walk-ins." I said I'm NOT a walk-in, damn it, why do you think I came on my day off if it wasn't booked?" She said "Don't bother booking an appt here." I then called Mte Clinic customer service, who said they can't even SEE the appts!
And I spent almost $7.000 in Rx's here over the past year.
I usually have to wait while other customers are angry with them, too. Hence, the horrible complaint ratings.
- Nearby
- Registration process seems to be flawed
- Something is wrong with the minute clinic appts system
Preferred solution: Let the company propose a solution
User's recommendation: NEVER go here.
Getting ripped by the “minute”
Went to cvs in Nashville, was out of Miami on business. Forgot meds so went to get and advance on med for 3 days or so.
I required a refill but one of the meds req refill authorization and my doc ofc was closed.
So conveniently the RN @ minute clinic attended to me poss 10 -12 minutes. Took BP reading and normal.
I simply sought out an authorization thats all I needed, I did not go seeking medical intervention of any kind. So these jokers took my ins info billed me 15.00 copay and now they want me to pay a 124.00 bal. If they werent accepting my ins why in *** did take my co-pay? this bill is in dispute at this time!
Preferred solution: Full refund
User's recommendation: What out you outta town folks, ask questions!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMinute clinic doesnt answer the phone after 45 minutes on hold trying to get them to verify my insurance prior to my appointment.
Horrible customer care!!! 45 minutes on hold is a insult to the people paying their wages and salary.
I don't need to elaborate , Pissed Consumer reviews
say it all!
Two star rated !!! what a joke, is this the American way?
Preferred solution: Apology
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How is your inability to pass a physical exam r that is required to keep your job, anyone’s fault but your own??! Perhaps you should have taken better care of your health, knowing that routine physicals are required for “your livelihood.” Grow up and grow a pair, and deal with the consequences of your own actions.
So when your poor lifestyle choices and lack of health maintenance results in you losing your CDL, it is someone else’s fault? Look at the Lewserr in the mirror… blame it on him
Let me guess…. DOT physical?
Lol! Probably couldn’t pass the minimal federal requirements, therefore it must be the nurse’s fault! Kudos to the nurse for not letting this jerk bully her into falsifying records and passing him when he clearly failed his examination and has no business being on the road!
Wow, your thorough explanation of what happened and supporting details are astounding. I’m sure you’ll be able to get a proper resolution based on the information you posted.