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I brought my daughter into the clinic for a UTI. The visit went fine. We were told to call if the first antibiotic didn't take care of her symptoms. A week later I callled due to severe urinary pain returning. After being on hold for 40 minutes, we were told the NP was...
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Anonymous
Anonymous

If your daughter was in THAT much pain, "severe pain" as you claim, why on Earth would you wait 6 hours for the NP to have time to return your call? Take that sick child to th...

1.5
#1040550
Reply to reviews
Made an appointment. Went to clinic, saw Practitioner and so far so good. Then the billing issues started. My insurance carrier whom I called prior to the visit said after the deuctible it was 100% covered. I have received 4 bills from MC and called 8 times, each time...
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Anonymous
Anonymous

AFTER THE DEDUCTIBLE it is covered, dummy! You have to pay your deductible first!

They did not bill our visit correctly and our invoice was incorrect as a result. I tired the number on the invoice three times, first time on hold 18 minutes, second time 22 minutes third time I called at 9am when they first open and was on hold over 18 minutes. Call...
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Anonymous
Anonymous

Quit hanging up and WAIT til they answer! Didn't you ever learn how to wait your turn? Or do you think by calling back over and over your call will be taken first? Smh

Minute Clinic Medical Care Review

#1030230
My daughter went in with a stomach bug after traveling internationally -;some cramping, etc. No nausea or vomitting. They prescribed my daughter with Zofram which is for symptons she didn't have!!!! Now she's experiencing side effects from that. I called the local Minute Clinic and they said well maybe she would get nausea! Ridiculous!!!!
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Minute Clinic Strep Throat Test Procedure Review

#1017310
Came in and registered to be seen, the initial wait time was 15 minutes, then it jumped to 30 minutes, 1 and 30 minutes later, finally got seen without acknowledgement of the long wait! I thought this was a place to be seen within 30 minutes! Last time I use minute clinic!
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Short Review for December 07, 2016

#968561
Terrible. I am suffering now from a sinus infection. They gave me the wrong medication and now expect me to go back so they can charge me again so they can correct the mistake they made.
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Short Review for December 07, 2016

#968559
Terrible they give you the wrong medication and then expect you to come back in so they can charge you again and correct the mistake they made!
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Billed incorrectly. Stayed on hold for four days each for over an hour and no one picked up. With no contact email address, I guess I am just not going to pay and argue with the collection agency. My bill says I owe a $15 copay but in the breakout it has four entries....
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Anonymous
bri

OK I JUST SPOKE TO SOMEONE BUT IT TOOK 45MINUTES I GUESS YOU HAVE TO HAVE patience

Anonymous
Anonymous

Does anyone ever answer ? I have been trying for days with no one answering the phone. They are really disorganized.

1.0
I didn't like
  • Billing practices are suspect
  • No one answering phones
  • Complete lack of customer service
#1029300
Reply to reviews
This is far from a Minute Clinic! I had to wait 3 hours to get in to see the nurse who was not the friendliest person. Everything was rushed and nothing was ever explained thoroughly I was charged more than expected and then received another bill from Quest Diagnostics...
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Anonymous
Anonymous

You are obviously the dumbest person seeking help , you really think that no one would charge you for a lab service , which most likely was a culture of your urine , to make s...

Anonymous
Anonymous

You had to wait 3 hours yet everything was rushed? This is the point where your complaint began lacking any credibility, dear. .

I wrote a complaint on this site and was contacted and told the bill would not have to be paid. I received a bill today and my insurance has paid some of it and I have a balance. This is now insurance fraud. Please call me back before I take it to the state. Thank you....
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Anonymous
Anonymous

Lemme get this straight ... "Someone" CALLED you and stated you did not need to pay your bill? Really ... Who was this someone may I ask? What a Good Samaritan to call strange...

Anonymous
Anonymous

Ridiculous how this fool is more concerned with paying $29 for a medical exam (after having the cost reduced by a manager), than her extremely high blood pressure which they r...

I didn't like
  • Being billed again
  • Being told i didnt have to py
  • Not getting service
#1027208
Reply to reviews
Before going to the Minute Clinic in Kernersville, NC this morning I checked the website. No wait perfect!! When arriving, the clinic was closed with a sign apologizing for any inconvenience. Driving 20 minutes to the Guilford College location I signed in for a 1hr 10...
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Anonymous
Anonymous

No thanks at all whatsoever to the provider who came in sick that day and TRIED to get through her shift, putting her patients before her own well-being. Instead she gets a co...

Anonymous
Anonymous

The provider is a robot, not supposed to be sick. It's about me only me no one else. Instead of taking myself somewher else, I threw a temper tantrun and call to complain.I re...

Really? I wasn't aware of any policy that all patients would be seen within 30 minutes. I was under the impression this was a walk in clinic in which everyone is seen on a first come first served basis. Now if you feel you are special and absolutely must be seen within...
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4.6
#1024921
Reply to reviews
Took husband my husband to the minue clinic for feeling light headed & nauseous . They took his vitals & sent us to ER immediately. She made it seem as if my husband was going to have a stroke any moment, due to his blood pressure. We offered to pay for the office...
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Anonymous
h.kitchener

R-E-A-D The lady's post."We offered to pay for the office visit, however, she told us no". Anyone home....!!!! Light on but.

h.kitchener
h.kitchener

You misunderstand the term "office visit." You visited their office. You get charged. They don't charge based on the length of time spent with you. They charge when you walk i...

1.4
I didn't like
  • False billing
#1024604
Reply to reviews
My husband went to Minute Clinic in Agoura Hills (store #9151) last week extremely ill. The nurse practitioner did not even use her little fill in form properly and added her own symptoms in like ear ache and more. Bottom line, she ignored his severe symptoms and...
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Anonymous
Anonymous

"Terrable" huh ... Lol oh and horrid too!

Anonymous
Minute Clinic

Congrats getting Corporate to step in and for getting past these dumb kid trollers.People do not realize the outlaws that are here and this site is not for anything but that.

1.0
I didn't like
  • Incorrect information
  • Virgina thomas
  • Poor
#1023737
Reply to reviews