Minnetonka
Minnetonka Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Minnetonka has a 3.4 star rating from 4 reviews, with mostly neutral sentiment and 100% of users saying they would likely recommend. Minnetonka reviews note mixed experiences around returns and customer service.
Key Takeaways for Future Customers
- Expect medium price level and value location, discounts, and special offers.
- Customer service can resolve simple order issues like size changes and returns.
Negative Feedback / Risk Areas
- Recurring customer complaints about difficult exchanges, unresponsive support, and inconsistent return handling.
- Reports of defective products and communication lapses on order status.
Positive Feedback
Several reviewers praise helpful and prompt customer service representatives and easy, quick returns in some cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Minnetonka has a 3.4 star rating from 4 reviews, with mostly neutral sentiment and 100% of users saying they would likely recommend. Minnetonka reviews note mixed experiences around returns and customer service.
Key Takeaways for Future Customers
- Expect medium price level and value location, discounts, and special offers.
- Customer service can resolve simple order issues like size changes and returns.
Negative Feedback / Risk Areas
- Recurring customer complaints about difficult exchanges, unresponsive support, and inconsistent return handling.
- Reports of defective products and communication lapses on order status.
Positive Feedback
Several reviewers praise helpful and prompt customer service representatives and easy, quick returns in some cases.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Question on return
I think it was Casandra I talked with. She was very professional and answered my questions. I did not have a problem, just a question on a return.
- Great customer service
Preferred solution: I got an answer to a question on a return
User's recommendation: Buy Minnetonka. Great products.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
Defective product
- -Slippers were a Christmas gift.
- -Wanted Minnetonka; bought at I-80 stop in Iowa for nearly $70.
- -Worn indoors around 15 times; lace is unattached.
My man bought slippers for me for Christmas. We got them at I 80 truck stop in Iowa.
They were nearly $70.00. I have worn them inside only around 15 times. The lace that goes around the top ankle part is no longer attached.
It's very disheartening for be. I specifically wanted minnetonka slippers and finally got a pair only to have them be bunk.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder
- Re-ordered 2 pairs of Cally slippers from Amazon, then canceled both.
- Only one box arrived; both orders canceled, and Jessica assisted with my return.
I re-ordered 2 pairs of Cally slippers in different sizes through Amazon, cancelled both, and received a box in my mail yesterday. Both my orders were cancelled.
Only one box came. I called and talked to Jessica, who helped me with my return back to you.
- Great products
Preferred solution: Just returning a product I cancelled but was sent to me in error
User's recommendation: GREAT COMPANY GREAT PRODUCTS
Syracuse, New York
Make it impossible to exchange an item. Called the 800# 3 times and they hung up. Did a live chat, they wanted $5 to continue the chat. On line I had to sign in the confirm my email address, couldn’t
- Live chat charged $5 to continue.
- Online email verification failed: no returns or exchanges with Minnetonka; customer service was hard to reach.
Did live chat they wanted $5 to continue. Tried online and each time I had to confirm my email address but for some reason couldnt confirm.
I never had to return or exchange anything from Minnetonka and never will.
They make it impossible. Customer service shouldnt be this difficult
Lawrenceburg, Kentucky
Return
Company was great. Quick and easy return.
Couldnt ask for more. Reordering a different product.
Very easy. Not a pissed customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to change my address from 201 SE 89th St to 9501 S I 35 service Rd Apt #2102
I have never received any communication from them. The product was shipped to the wrong address, they were notified. But apparently customer satisfaction means nothing.
Absolutely nothing has happened! I have not received any communication whatsoever! I have nothing more to say to them!
Preferred solution: Communication that they received my change of address!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany responded immediately to my problem and fixed it!
I made an order and entered the wrong size. I needed to adjust my order. I received an email promptly fixing my problem and the order was delivered with the adjusted, correct size.
- Helpful customer service
Las Vegas, Nevada
Being lied to
- Rude and condescending.
- Offered $500 for my shoes.
- They claimed to be an Indian tribe.
- I'm Navajo and supported another tribe.
Rude. Condescending.
Offered me $500 for my shoes. But they I lost one when I was scared because people are being racist to Indians right now. And they had in their website that they were an Indian tribe. And Im Navajo.
Thats why I supported another tribe. And they arent even Indian. Or a tribe.
And now Im sad. And I feel like they stole money from me.
User's recommendation: Very bad
Minneapolis, Minnesota
Beware of how this company handles customer problems
- I emailed the complaint division about sheepskin slippers in August.
- The reply was advertising for other items; I wanted help, not propaganda.
I sent a couple of emails to your customer complaint devision about aa pair of sheepskin slippers that I boubht this past August, And the only response that I have gotten is a bunch of advertising for other items.I was hoping for some help, but instead all I got was propeganda
- Nice looking products
- Poor customer service
Preferred solution: Let the company propose a solution
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