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Minnesota Department of Public Safety

Minnesota Department of Public Safety

dps.mn.gov
What is your customer experience with Minnesota Department of Public Safety?

Minnesota Department of Public Safety Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Minnesota Department of Public Safety has a 2.5 star rating from 1 customer review and consumers are mostly dissatisfied, with a 100% unfavorable distribution.

Positive Feedback

Reviewers value the agency Website and a recent recommendation directs customers to 200 University Ave for professional service.

Negative Feedback / Risk Areas

  • Customers report poor in-person service and limited staff at DVS locations, citing unprofessional interactions.
  • There are Minnesota Department of Public Safety reviews highlighting long waits and calls about customer service failures.
  • Complaints include calls for closure or remodel of the 445 Minnesota Street office due to service issues.

Key Takeaways for Future Customers

  • Expect mixed experiences; check the Website before visiting and consider alternative locations like 200 University Ave.
  • Prepare for potential staffing delays and raise customer complaints if service or price level concerns arise.
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True Reviewer

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Verified Reviewer
| map-marker Saint-Paul, Minnesota

Downtown Saint Paul DVS OFFICE

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AI Highlights
  • The downtown Saint Paul DVS office said walk-ins are possible.
  • The reviewer says staff couldn't assist due to limited staff and calls the service poor.
Updated by user Mar 09, 2023

I just don’t want people to waste time and get shut down like I did.

Original review updated Mar 09, 2023

I called the downtown Saint Paul DVS office and was told they do walk ins so I went down there and was told by a young white boy who wax work front counter saying we cant take you because were limited staff. So I told him you totally suck and thanks for screwing me again. All Im saying is need to shut down the 445 Minnesota street because of poor service, unprofessional people until they can remodel it with more staff.

Preferred solution: For 445 Minnesota to be shutdown until they can remodel staff and place.

User's recommendation: Go to 200 university ave professional and perfect service.

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