Mini UK
Mini UK Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mini UK has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cars are great.
Cons: Customer service is poor, No one answers the phone, No one responds to emails.Recent recommendations regarding this business are as follows: "Don't waste £500 on a product that's not fit for purpose", "call the customer services number for a brand before you buy", "Don’t waste your time with Mini York", "Go to your local man".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mini UK has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cars are great.
Cons: Customer service is poor, No one answers the phone, No one responds to emails.Recent recommendations regarding this business are as follows: "Don't waste £500 on a product that's not fit for purpose", "call the customer services number for a brand before you buy", "Don’t waste your time with Mini York", "Go to your local man".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Middlewich, Cheshire East
Bad service
I took out the stone chip and alloy insurance from Mini. I put in a claim for two very small stone chips.
Prestige Smart Repair came out at the beginning of February and completely ruined my door; he sprayed it in the rain. He was very rude; he had no idea what he was doing. Mini say basically it's nothing to do with them, but I think it is, as I bought the insurance from them.
Still not got the problem resolved. Avoid at all costs.
User's recommendation: Don't waste £500 on a product that's not fit for purpose
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Thousand Oaks, California
Cannot get hold of mini
i have written and called over several weeks and nothing. nada.
its like the whole company has gone on leave and there isnt a single person dealing with customer issues. BMW are destroying a great british brand here if this is the way forward.
- Cars are great
- Customer service is poor
- No one responds to emails
- Wriggle out of warrenty on product fault
Preferred solution: warranty claim honoured
User's recommendation: call the customer services number for a brand before you buy
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Beaconsfield, England
Worst service ever - MINI YORK
Funny how in a third world country (South Africa) Ive owned 5 Minis over a 15 year period and the service and whole experience is top drawer but when I buy and pay 28500 pounds cash for a new car at York Mini (UK) Im treated like dirt. Cancelled, refunded and never again! Steve the manager is the worst.
User's recommendation: Don’t waste your time with Mini York
Bedworth, England
Priced repair at 3 times more than another business
Priced repairs on car at over £900 , then got in touch with another garage and was told £375, then phoned back mini main dealer who said ok they would match that price, this is disgusting and a complete rip off
User's recommendation: Go to your local man
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