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Mini UK

Mini UK

www.mini.co.uk
What is your customer experience with Mini UK?

Mini UK Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Mini UK has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Cars are great.
    Cons: Customer service is poor, No one answers the phone, No one responds to emails.

  • Recent recommendations regarding this business are as follows: "Don't waste £500 on a product that's not fit for purpose", "call the customer services number for a brand before you buy", "Don’t waste your time with Mini York", "Go to your local man".

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Media from reviews

Mini UK - Bad service
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Philip H Gcs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Middlewich, Cheshire East

Bad service

I took out the stone chip and alloy insurance from Mini. I put in a claim for two very small stone chips.

Prestige Smart Repair came out at the beginning of February and completely ruined my door; he sprayed it in the rain. He was very rude; he had no idea what he was doing. Mini say basically it's nothing to do with them, but I think it is, as I bought the insurance from them.

Still not got the problem resolved. Avoid at all costs.

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User's recommendation: Don't waste £500 on a product that's not fit for purpose

Campbell M Hft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Thousand Oaks, California

Cannot get hold of mini

i have written and called over several weeks and nothing. nada.

its like the whole company has gone on leave and there isnt a single person dealing with customer issues. BMW are destroying a great british brand here if this is the way forward.

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Loss:
$50
Pros:
  • Cars are great
Cons:
  • Customer service is poor
  • No one responds to emails
  • Wriggle out of warrenty on product fault

Preferred solution: warranty claim honoured

User's recommendation: call the customer services number for a brand before you buy

Craig T Omv
map-marker Beaconsfield, England

Worst service ever - MINI YORK

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Funny how in a third world country (South Africa) Ive owned 5 Minis over a 15 year period and the service and whole experience is top drawer but when I buy and pay 28500 pounds cash for a new car at York Mini (UK) Im treated like dirt. Cancelled, refunded and never again! Steve the manager is the worst.

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User's recommendation: Don’t waste your time with Mini York

Anonymous
map-marker Bedworth, England

Priced repair at 3 times more than another business

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Priced repairs on car at over £900 , then got in touch with another garage and was told £375, then phoned back mini main dealer who said ok they would match that price, this is disgusting and a complete rip off

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User's recommendation: Go to your local man

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