New Reviewer

Disappointed

IN MAY,2018 I purchased A MINI COOPER FROM MINI OF RAMSEY, NEW JERSEY-- I HAVE HAD ISSUES WITH THEM RE A REFUND OF 900.00, WHICH WAS A ERROR FROM THEIR OFFICE. I HAVE BEEN GETTING A RUN AROUND FROM THEIR OFFICE AND LITHIA MOTORS NEVER RETURNS MY PHONE CALLS. THE SERVICE I RECEIVED FROM THIS DEALER WAS A NON CONCERNED FEELING. THAT IS ALOT OF MONEY IN MY OPINION, AND THERE SHOULD BE A APOLOGY. ALSO, LITHIA DEALER, WHO IS SUPPOSE TO B SO HELPFUL WAS NOT AT ALL, ACTUALLY NEVER HEARD FROM THEM. - AT THE END OF THE FINANCIAL TRANSACTION, NOTHING WAS EXPLAINED TO US ABOUT THE MINI GAP PROTECTION PROGRAM, IT WAS JUST ADDED TO THE PAYMENTS WITHOUT NOTICE.
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ID
#1330331 Review #1330331 is a subjective opinion of poster.
Location
Ramsey, New Jersey
Service
Mini Of Ramsey Customer Care
Cons
  • Disappointed with the managers help
Reason of review
Return, Exchange or Cancellation Policy
Loss
$900
Preferred solution
Full refund

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