Mini Of Knoxville Reviews
1 TOTAL REVIEW
We bought my daughter a Mini Cooper,to drive back & forth from college,which is a 3 hour drive. The safety ratings were good,saves a lot in gas,easy to drive etc. However the car doesn’t even have 100.000 miles on it yet & the car has been babied,very well taken care of. However the gear shift has been sticking in Park,it worked for a little while,pushing the brake in a little more firm,pressing the gear shift a little more firm,or taking the keys out,letting it sit for a minute & then retrying. The issue is not the transmission,the issue is in the gear shift. A new gear shift is $600.00 not including the labor.This is a common issue in these vehicles,I feel like this should be a factory recall . When I spoke with the Mini dealer,which was a woman...she was very rude!!! I will never purchase another anything made by Mini or BMW! Overpriced & they fall apart,then when you have a issue,they are rude & way overpriced!!! We researched some tube videos to see if anybody else was having this issue & it was full. Apparently there is a plastic tool that Mini installed that you are suppose to use to pick up on something,after you remove the leather cover around the gearshift. If I wanted some POS that you have to do some kind of redneck engineering, I certainly wouldn’t have went to the Mini dealership.
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Mini Of Knoxville