Anonymous
map-marker Saint Petersburg, Florida

Horrible customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was offered a discount if I gave my email, so I did. When I went to check out, the discount was not offered.

I emailed and the reply I got was yes it was!

I replied back with a screenshot of the discount not being applied.

I never heard back. Sad because I have been buying their products for years..

View full review
Judith W Czo

Questions regarding products

I dont have a complaint. I just need information about your products.

Please contact me. I really need help

View full review
Vraj Vnd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arlington, Virginia

Issues with metallic paint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Mineral Fusion - Issues with metallic paint

Im painting a cabinet that has 2 doors. Each door has a beautifully textured vinyl or leather inset panel on each of them.

I cleaned the entire piece.

Rinsed. After it dried I applied a water based primer. 2 coats waiting a couple hours between coats. I then painted the panels with FUSION Metallic Silver Paint.

One of the panels is perfect! The other one has dried completely blotchy! So I washed the panel with Dawn dish detergent and rinsed. I primed again.

2 coats waiting 2 hours between coats. I painted it with silver metallic again using the roller method.

It dried blotchy again! Im ready to pull my hair out!

View full review

User's recommendation: I like FUSION as a whole but customer service hasn’t contacted me and I’ve been patiently waiting all day.

Anonymous
map-marker Naples, Florida

Terrible company for customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Will not replace broken nail polish

Do not order online

Cannot reach anybody !!!

They dont answer you

!!!

View full review
Stacie T Qww

No customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

All phone mailboxes are full. No answer to pleas for customer service.

No way to return damaged product.

Even Human Resources has no answer. Negligent and illegal practice.

View full review
Loss:
$17
Pros:
  • Good products
Cons:
  • No service after sale

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t order!

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article