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Mineral Fusion

Mineral Fusion Reviews

www.mineralfusion.com
What is your customer experience with Mineral Fusion?

Mineral Fusion Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mineral Fusion has a 1.9 star rating based on 2 customer reviews; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable according to Mineral Fusion reviews.

Key Takeaways for Future Customers

  • Expect product quality praise but prepare for limited after-sale support.
  • Document discounts at checkout; customer complaints report unfulfilled offers.
  • Contact attempts may be unanswered, affecting returns and refunds.

Negative Feedback / Risk Areas

  • Poor customer service and no response to emails or calls.
  • Difficulty with returns for damaged items and unresolved product issues.
  • Pricing perceived as high relative to service level.

Positive Feedback

Products are considered good by some long-term buyers despite service gaps.

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Media from reviews

Mineral Fusion - Issues with metallic paint
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customer service products customer service coats waiting nail polishdo order silver panel
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Anonymous
map-marker Saint Petersburg, Florida

Horrible customer service

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AI Highlights
  • - A discount was offered for sharing email but was not applied at checkout.
  • - No reply after sending a screenshot; I've bought their products for years.

I was offered a discount if I gave my email, so I did. When I went to check out, the discount was not offered.

I emailed and the reply I got was yes it was!

I replied back with a screenshot of the discount not being applied.

I never heard back. Sad because I have been buying their products for years..

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Judith W Czo

Questions regarding products

I dont have a complaint. I just need information about your products.

Please contact me. I really need help

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Vraj Vnd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issues with metallic paint

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AI Highlights
  • - Cleaned, rinsed, and primed with two coats.
  • - One panel is perfect, but the other dried blotchy after washing and re-priming.
Mineral Fusion - Issues with metallic paint

Im painting a cabinet that has 2 doors. Each door has a beautifully textured vinyl or leather inset panel on each of them.

I cleaned the entire piece.

Rinsed. After it dried I applied a water based primer. 2 coats waiting a couple hours between coats. I then painted the panels with FUSION Metallic Silver Paint.

One of the panels is perfect! The other one has dried completely blotchy! So I washed the panel with Dawn dish detergent and rinsed. I primed again.

2 coats waiting 2 hours between coats. I painted it with silver metallic again using the roller method.

It dried blotchy again! Im ready to pull my hair out!

User's recommendation: I like FUSION as a whole but customer service hasn’t contacted me and I’ve been patiently waiting all day.

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Anonymous
map-marker Naples, Florida

Terrible company for customer service

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Will not replace broken nail polish

Do not order online

Cannot reach anybody !!!

They dont answer you

!!!

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Stacie T Qww

No customer service

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All phone mailboxes are full. No answer to pleas for customer service.

No way to return damaged product.

Even Human Resources has no answer. Negligent and illegal practice.

Loss:
$17
Pros:
  • Good products
Cons:
  • No service after sale

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t order!

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