Judith W Czo

Questions regarding products

I dont have a complaint. I just need information about your products. Please contact me. I really need help
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Vraj Vnd

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Verified Reviewer
| map-marker Arlington, Virginia

Issues with metallic paint

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Mineral Fusion - Issues with metallic paint

Im painting a cabinet that has 2 doors. Each door has a beautifully textured vinyl or leather inset panel on each of them.

I cleaned the entire piece.

Rinsed. After it dried I applied a water based primer. 2 coats waiting a couple hours between coats. I then painted the panels with FUSION Metallic Silver Paint.

One of the panels is perfect! The other one has dried completely blotchy! So I washed the panel with Dawn dish detergent and rinsed. I primed again.

2 coats waiting 2 hours between coats. I painted it with silver metallic again using the roller method.

It dried blotchy again! Im ready to pull my hair out!

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User's recommendation: I like FUSION as a whole but customer service hasn’t contacted me and I’ve been patiently waiting all day.

Anonymous
map-marker Naples, Florida

Terrible company for customer service

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Will not replace broken nail polish Do not order online Cannot reach anybody !!! They dont answer you !!!
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Stacie T Qww

No customer service

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All phone mailboxes are full. No answer to pleas for customer service. No way to return damaged product. Even Human Resources has no answer. Negligent and illegal practice.
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Loss:
$17
Pros:
  • Good products
Cons:
  • No service after sale

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t order!

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