Unauthorized billing from MindBody Series
I attempted to cancel my membership after two months, via email, as per their terms and conditions. This was on April 22, 2013. On May 20 I was billed again - $19.95. This was well beyond the 10 days notice that require. I emailed them again on June 10 requesting cancellation and email confirmation of the cancellation. 8 days later I have still not received a reply and have emailed them again. If you try to phone them you get a voicemail telling you to email them. Not good customer service at all (In addition to the fraudulent charge on my credit card)
Abbotsford, British Columbia
MindBody Series Wellness Continues to STEAL from me
Originally, I purchased a single CD from this company via the Dr Phil site. The purchase of any CD constitutes a subscription. CDs began arriving, I REFUSED them & charges on AMEX. I couldn't get them to stop. They stopped sending CDs but kept monthly charges $24.10 per month. Went on for 5 months before I got any refunds. Then they started to bill me $19.99 2X a month for nothing. Been to BBB but want to warn the world--DON'T GET INVOLVED. THIS IS A NEVER ENDING NIGHTMARE. I can't seem to get out of it!
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