Mimeo Photos
Mimeo Photos Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment: many Mimeo Photos reviews praise helpful customer service and an easy website, some highly recommend the company, but recurring issues with billing and delivery affect overall satisfaction and price is perceived as high.
Key Takeaways for Future Customers
- Support can respond quickly and compassionately for lost or damaged photo books.
- Expect higher price levels for photo book orders and frequent shoppers report repeat business.
- Be prepared to contact support about billing or order corrections.
Negative Feedback / Risk Areas
- Customer complaints about incorrect charges and difficulty reaching live support for billing issues.
- Exchange, refund, and cancellation policy dissatisfaction and missing deliveries.
Positive Feedback
Customers value the website and responsive customer service when resolving delivery or product issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment: many Mimeo Photos reviews praise helpful customer service and an easy website, some highly recommend the company, but recurring issues with billing and delivery affect overall satisfaction and price is perceived as high.
Key Takeaways for Future Customers
- Support can respond quickly and compassionately for lost or damaged photo books.
- Expect higher price levels for photo book orders and frequent shoppers report repeat business.
- Be prepared to contact support about billing or order corrections.
Negative Feedback / Risk Areas
- Customer complaints about incorrect charges and difficulty reaching live support for billing issues.
- Exchange, refund, and cancellation policy dissatisfaction and missing deliveries.
Positive Feedback
Customers value the website and responsive customer service when resolving delivery or product issues.
Turn one complaint into a collective action
Delray Beach, Florida
Incorrect charges on my credit card for order placed yesterday
- Charged $130 and a second charge not honoring cheers 25.
- Replacement happened yesterday and the second order to Patti Weinstock was correct.
You charged me incorrectly! I have a charge from you for $130.00 and a second charge where you did not honor your code cheers 25.
The orders were replaced yesterday. There was a second order placed to Patti Weinstock and that one was correct, where you did honor the cheers 25.
Its a shame that no one can speak to a person thats alive to try to fix the errors. You can email me Marcia davis@***.com.
Los Angeles, California
Lost or stolen delivery yesterday
- A lost package of two photo books arrived in my mailbox, not at the front door per UPS.
- I contacted mimeo support; they replied quickly.
Mysteriously the lost package of two photo books just showed up inside my mailbox
Even though UPS said they delivered it to my front door last night
I reached out to support at mimeo
And they responded to my email quickly and compassionately
User's recommendation: Highly recommend this company
Romeoville, Illinois
Missing photo book
- Replace the book due to front-door delivery issue.
- I do a lot of business with you, and FedEx didn't ring the doorbell.
- Please replace the book.
Yes I need that book to be replaced I do a lots of orders with this company The book will leave at the front door. FedEx did not ring the doorbell to let me know the book is downstairs. Please replace this book I do a lot of business with you guys.
User's recommendation: No, nothing to say right now, but I need the book to be replaced. It’s a wedding book. The customer is looking for her book I pay for the book and it was delivered at my front door. FedEx didn’t ring my doorbell to let me know the book was downstairs.
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