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Mima Rose

Mima Rose Reviews

mimarose.co.uk
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Mima Rose Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mima Rose has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with a 100% unfavorable distribution, citing high prices and poor customer service. Recent recommendation: Never order from this store.

Positive Feedback

Customers note the product itself as a positive aspect.

Negative Feedback / Risk Areas

  • Repeated poor customer service and lack of responses.
  • Delivery problems and long international shipping routes causing lost orders.
  • Unresolved refund requests and related refund issues.
  • High price level relative to service.

Key Takeaways for Future Customers

  • Check Mima Rose reviews before ordering to assess service reliability.
  • Expect potential international shipping delays and plan for refund difficulty.
  • Consider alternatives if prompt customer service or clear refund policies matter.
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Caitlin C Roq

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Horrible customer service

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AI Highlights
  • - Ordered July 9; 2-11 day estimate; not delivered.
  • - Shipped UK-US-UK; shows delivered in Wellington.
  • - No refund or response after messages.
Contains 1 confidential file for company representatives
Original review updated Sep 08, 2024

I ordered a shirt from this store on July 9. It said it would be here in 2-11 days.

I live in the US, but my order was shipped from the UK, to the US, and back to the UK. Its been in Wellington for a month, and it says delivered. Clearly it never came, and I contacted the store owner three times for a response. She told me since she was at a pop up for her store in London, she would check when she came home for returns and she told me to call Royal Mail.

Calling Royal Mail would mean making an international call. I told her it wasnt worth the hassle and I wanted a refund.

She never gave me a response. Its now been two months since I ordered the shirt and most likely it will never be delivered.

Loss:
$35
Pros:
  • Product
Cons:
  • Customer service

Preferred solution: Full refund

User's recommendation: Never order from this store.

View full review

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