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Million Dollar Dog

Million Dollar Dog

www.milliondollardoginc.com
What is your customer experience with Million Dollar Dog?

Million Dollar Dog Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Million Dollar Dog has 1.0 star rating from 1 review with consumers mostly dissatisfied; rating distribution is 100% unfavorable. Pros noted: staff. Cons noted: owner lack of compassion for dogs.

Positive Feedback

Staff receive praise for care and interactions despite the overall negative review and attention from those searching for Million Dollar Dog reviews.

Negative Feedback / Risk Areas

  • The primary customer complaints cite the owner making exclusionary decisions about older pets.
  • Reports criticize emotional insensitivity and poor customer service in enforcing policies.

Key Takeaways for Future Customers

  • Expect friendly staff but verify policies about older dogs before committing.
  • Read customer complaints and ask questions about refunds, billing, or membership terms up front.
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Paula B Rkd
map-marker Belmont, North Carolina

Disusted

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AI Highlights
  • Patches, an older dog, was told he can't return.
  • The owner made the decision, communicated by staff.
  • They were long-time customers for about 7 years.

We were told at the end of the day yesterday that our dog Patches was not allowed to come back to Million Dollar Dog because he was now a liability This message was delivered by a staff member but decided by the OWNER. We have been a good customer there for about 7 years and spent quite a bit of money there.

Patches is an older dog but was able to walk in and out on his own. He has not to our knowledge caused any problem there with other dogs or staff. We were shocked!!

We are not people that complain about anything, We have always gotten along well with the staff there. My point is, what is this saying??

The dog doesn't deserve to get a bath and grooming because he is OLD!! I would hate to be one of her older relatives!! I guess the owner is not one of the 66% that wouldn't trade their dog for a million dollars. or she might be until they get older!!

We were a lot surprised and a little hurt by this callus behavior at first. Now we are just pretty angry!!

This type of behavior shows how this owner really feels about your dog!!. It is just business and really your dog doesn't matter!!! We thought Patches was like family there.

Is this how she would treat one of her family members? I HOPE NOT!!

Pros:
  • Staff
Cons:
  • Owner lack of compassion for dogs
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