JAY M Xuh
map-marker Davao City, Davao

HORRIBLE SERVICE

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Horrible customer service. I called 5 x and filled out the form on line and could not get a call back.

This is the service you can expect from these clowns. I recommend Pincha penny or some other pool service company thats answers the phone or calls you back.

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Cons:
  • Will never answer the phone of call you back

Preferred solution: Apology

User's recommendation: Find another company to call

Donald B Dbd

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Take The Money and Run Situation

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I paid $4000 to have my pool refinished and my pool light installed. The light was installed but it never worked.

I noticed the pool was losing water and I asked James the salesperson to come back and talk to me about it, but he said he was just an independent contractor and I would have to speak to Miller. He gave me a number to call Miller and his message box was full for days. Accordingly, I wrote him a demand letter which he never answered. I could not get anyone from sales or operations to come back and to meet with me poolside.

They completely blew me off. My next step is to take legal action

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Preferred solution: Let the company propose a solution

User's recommendation: Never deal with Miller Marcite. They are a hit and run company without integrity.

1 comment
Shamaine Ite

I've had the same negative experience with Miller's Marcite. They had done a terrible job 1st time and the Do Over wasn't any better.

Owner Dana Miller does not keep his word. DO NOT USE MILLER'S MARCITE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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