Mill Valley Reviews
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Dallas, Texas
Mill Valley Refuse Service over charging
- - Eight years of overcharged fees.
- - Refunds cover only the past two years; credits not applied.
- - Co-owner defers to customer service; collections say past due.
Mill Valley Refuse Service in CA has overcharged me for eight years. They will refund me only for the past 2 years and told me it was my fault for not seeing the overcharged error.
They told me in email that I would be given a credit, however that has not happened. They just sent me the new billing without any credits applied. I have all my invoices and want to take them to small claims court. The date for the overcharging fees are from January 2002 to 2010.
The co-owner refers my complaints to customer service.
I just got an email from their collections stating I was past due.
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