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Milk Bone

Milk Bone

www.milkbone.com
What is your customer experience with Milk Bone?

Milk Bone Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Milk Bone has 3.5 star rating based on 3 customer reviews. Consumers are mostly neutral. 40% of users would likely recommend Milk Bone to a friend or colleague.

Key Takeaways for Future Customers

  • Milk Bone reviews note medium price level and value Layout of Store and Discounts and Special Offers.
  • Some products appear discontinued or hard to find; Amazon may be more expensive.
  • Expect mixed experiences with customer service and online help links.

Negative Feedback / Risk Areas

  • Reports of broken or defective bones and discontinued treat lines.
  • Serious complaints: dogs ill after treats and a choking/hazard incident.
  • Customer complaints about chat support, surprise fees, billing and lack of contact options.

Positive Feedback

Reviewers appreciate store layout, discounts and special offers.

View full overview ›

Media from reviews

Milk Bone - My dogs got deathly ill from ur treats
Milk Bone - My dogs got deathly ill from ur treats - Image 2Milk Bone - My dog got a milkbone ball stuck in her mouth. Vet said that ball isn't good...Milk Bone - My dog got a milkbone ball stuck in her mouth. Vet said that ball... - Image 2
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Show reviews that mention
number bones contact elaine bull customer credit fee address issue
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Neva J Xiz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Large milk bones large box

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AI Highlights
  • - I've bought milk bones for my animals for 50 years.
  • - This box has more broken bones than whole ones.
  • - The issue is unacceptable.

Ive been buying milk bones for my animals for the last 50 years. but this time, Im really disappointed when I opened the box of bones.

Theres more broken ones in there is whole ones thats totally unacceptable. Isnt there anything you can do?

User's recommendation: Maybe

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Lillie G Uab

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Discontinued product

AI Highlights
  • - The number one South dog treat was discontinued, leaving longtime Milk Bone users disappointed.
  • - Where can I buy Milk Bone Chews Gnaw Bones now?

They have discontinued the number one dog treat that is purchased by people in the South. Not fair.

So my million dollar question is, where can I now purchase these Milk Bone Chews Gnaw Bones? A warning would have been nice.

My family has been using Milk Bone for years. What a disappointment.

User's recommendation: Don't purchase milk bone products.

View full review
Joseph R Ucn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bull s*it

AI Highlights
  • - Chat was rushed and closed early.
  • - I was asked to pay a fee with a credit card.
  • - Rep Elaine forced me to pay more and I got a defective product.

I was rushed through an online chat. I told the rep my issue and she instantly sent a link to "complete " my resolution and closed the chat before I was finished.

So I clicked the link and the 1st thing it asked for was my credit card number to pay a fee if I wanted to continue. I was beyond mad and frustrated. I couldn't go back into the chat to ask about it. I couldn't open a new chat.

They offered no email contact address, that i could see. I was stuck, forced to pay or...oh well. The reps name was Elaine. So I bought an inferior, defective product.

When I chatted to get help, I my only course of action was to pay MORE money to resolve the issue.

Absolutely *** and maybe criminal. I wasn't a "pissed" customer before I called, but I am so much more than that now.

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Resolved
Theresa A Dyq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Can't find it

Updated by user Apr 27, 2023

Company resolved the issue.

Original review Mar 28, 2023

I'm trying to find out if milk Bone healthy favorites is discontinued I can't find it anywhere except Amazon and it's too expensive

View full review
Avaline C Aud

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need these fast

AI Highlights
  • - Cannot find the Good Morning Healthy Joints item anywhere.
  • - My fur baby Dukes needs it; please email or call with how to get it.

I can not find the good morning healthy joints item you make any where and I need it bad for my fur babie son, he has not had it in a bit we need it dukes is my son. Please help me please he needs that and I can't find it any where. Please help me email call to let me know how I can get that.

Cons:
  • Can not find

Preferred solution: Milk bone good morning healthy joints item can't find it any where Help

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Melinda A Ouo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My dogs got deathly ill from ur treats

AI Highlights
  • - We bought ur marrobone large stuffed treats, not the small ones.
  • - The treats made both dogs ill, required vet care, and they are on medicine.
Milk Bone - My dogs got deathly ill from ur treats
Milk Bone - My dogs got deathly ill from ur treats - Image 2

My dogs always get new treats we bought ur marrobone treats not the small ones the large ones and the stuffed treats it made both my dogs deathly ill i had to take them to the vet and now there on medicine im going to contact a lawyer did they get recalled or something they had diarhea then pooping blood with the treat

Loss:
$472

Preferred solution: Apology

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Diana J Hks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My dog got a milkbone ball stuck in her mouth. Vet said that ball isn't good for ANY sized dog

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Milk Bone - My dog got a milkbone ball stuck in her mouth. Vet said that ball isn't good...
Milk Bone - My dog got a milkbone ball stuck in her mouth. Vet said that ball... - Image 2

She was playing with her ball and her lip got stuck in it. Had to take her to vet to the tune of $143. She was panicked so bad, all she did was cry and shake.

Loss:
$143

Preferred solution: Let the company propose a solution

User's recommendation: Do not buy

View full review
laura l Sef

No profit military dogs

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AI Highlights
  • - Grassroots nonprofit sends holiday cards to K9 military.
  • - They seek dog cookie donations.
  • - Children make cards with a dog biscuit attached.

kept calling busy. i will try again

i have a grass roots nonprofit that has grown and now includes sending yappy holiday cards to k9 military.

would love to talk with you to see if you might donate dog cookies. school children make the cards and attach a dog biscuit to each card

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